Hyundai, Why Does an Ioniq Battery Cost $60,000?
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I think this is a yelp review case, but if someone else can check it as well that would be nice.
What makes me uncertain is point 6:"Intentionally create obstacles to repair, causing otherwise functional devices to become unusable."
The car worked fine in question and the obstacle to repair would be charging outrageous repair costs because they can't deny a customer as a dealer so they just quote so high that customer is coerced into buying a new car.
The point made in this video is about replace mentality rather than repair.
It does take place in Canada, does that make it even less applicable?
It's regarding a expensive repair bill for a Hyundai IONIQ 5.
A good quote from the Louis in his video "if there's even a 0.00000001% chance that it is more safe to replace the entire car than to replace the cover over the battery we are more than happy to throw away a 60.000$ vehicle into the trash and tell the customer you have to buy a new one"
This issue lies all the way to the OEM level where certified dealers don't repair, rather they advise customers to buy a new one.[1]
Hyundai also throws the dealership in question under the bus by stating they're a independent dealer, distancing themselves even though every dealer in Canada is independent according to the videos mentioned.
It's a shitty practice but idk, feels like it falls under the yelp review section.
[1][edit | edit source]
- ↑ Jump up to: 1.0 1.1 "With respect to the battery damaged by Mr. Hsu, the replacement cost was misquoted by one of our independent dealers. Our battery costs are in line with most batteries of this size and output regardless of manufacturer, and the vehicle still likely would have been written off by the insurance company."
- ↑ Video mentioned at the start of the video