This article will cover Cloudflare's unsavory behavior when it comes to upselling their enterprise plans. Despite of what the customer may think, the decision is not optional; rejecting their offers one to many times may encourage Cloudflare to shutdown your site along with disabling your account until you agree to the "deal" that was offered.
Background
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[Incident]
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Lawsuit
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References
- User documented experience - robindev.substack.com - accessed 3/30/2025
- Customer concerns over possible deceptive pricing and free bandwidth - news.ycombinator.com - accessed 3/30/2025
- Customer distrust after Cloudflares shady pitch to enterprise - news.ycombinator.com - accessed 3/30/2025
- User fed up with excuses to upsell plans - news.ycombinator.com - accessed 3/30/2025
- Paying Customer restricted without warning - news.ycombinator.com - accessed 3/30/2025
- Cloudflare's lack of transparency restricting sites without notifying the customer - news.ycombinator.com - accessed 3/30/2025
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