Red Sky Labs Muzio Player Premium post-purchase terms change
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Muzio Player Premium changes one time purchase to subscription model

Red Sky Labs changed the Muzio Player android app to invalidate previously sold "lifetime" ad-free memberships via a software update in January 2025, forcing users into a new subscription model.
Overview
In late 2024, Red Sky Labs sold "Lifetime pro membership" packages for their Muzio Player app, advertising permanent removal of advertisements for a one-time payment. Through a January 2025 update, they retroactively invalidated these purchases by reintroducing advertisements to users & requiring a subscription for ad-free functionality[1].
Details of the Change
Prior to January 2025:
- A one-time purchase permanently removed ads
- The app worked offline with minimal internet requirements
- User data was stored locally with an optional cloud backup
- No subscription model was required
After the January 2025 update:
- Previously paid lifetime memberships were no longer honored[2]
- Multiple ads played before music playback[3]
- A forced subscription model was introduced
- No refund options were available for previous purchasers
Consumer Impact
The change hurt users in many ways:
- Previous purchasers lost functionality they paid for
- Customer support emails about the change went unanswered[4]
- Users report getting advertisements even with active subscriptions[5]
- Playlists & user data affected by update[6]
Systemic nature: changing the terms of the sale
This shows a pattern of modern consumer exploitation through several issues:
- Using software updates to modify previously-purchased features
- Converting one-time purchases into recurring subscriptions without customer consent
- No communication or recourse provided for affected customers
- Many users report identical issues across review platforms[7]
- ↑ Google Play Store, January 25, 2025, LACKY BRACKY review: "The ad removal used to be a one-time purchase, a too-high $10, but now it's an infinitely expensive subscription."
- ↑ Google Play Store, January 23, 2025, Robert Hawley review: "Used to love this music player. I used it every day for years. Free, simple, cool features, and most importantly: no obnoxious ads. Suddenly it started bombarding me with ads unless I pay."
- ↑ Google Play Store, January 25, 2025, Chris Wells review: "Three interruptions just to access my music - First, there's an ad to close, followed by another promotion for their offers, & yet another ad to close."
- ↑ Email documentation from affected customer to Muzio Player support: "Hello! I've been getting ads, Is this a bug? are others also experiencing this? I'm willing to provide app logs and my purchase receipt if this was a bug"
- ↑ Google Play Store, January 23, 2025, Kyle Sargent review: "Even when you spend money, you still get ads. You can't restore your account because the link does nothing."
- ↑ Google Play Store, January 23, 2025, Kyle Sargent review: "It erases playlists randomly. It plays ads with sound, over your music."
- ↑ Google Play Store, January 26, 2025, Jessie Jn Baptiste review: "As of 2025, ads appear when I open the app or try to go back to the app after having it open the background. At times, i need to exit the app to get back in without ads when I first open it."