Brother Refresh EZ Print Subscription Service: Difference between revisions
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Revision as of 10:56, 7 February 2025
Brother Refresh Service
Basic Information | |
---|---|
Release Year | 2021 |
Product Type | Subscription-as-a-Service |
In Production | Yes |
Official Website | Brother Refresh |
The Brother Industries Ltd.: Refresh Program Subscription Service is a Subscription-as-a-Service (SubS) launched in August 2021. The program claims to offer domestic and business users the advantage of an on-demand, lower-cost printing solution that provides genuine Brother consumables directly to their door, without the need for end-user consumable management.
The Brother Refresh service currently offers two programs: EZ Auto Reordering (hereby referred to as EZ-ARP), where the end-user pays only to replace a depleted cartridge or EZ Print Subscription (hereby referred to as EZ-PSP), where the the user pays per page printed.
Here are the features offered to the end user to maintain and service their machines:
EZ-ARP | EZ-PSP | |
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Auto Cartridge Ordering | Yes | Yes |
Free Trial | No | Yes |
Payments | Pay-By-Cartridge | Pay-By-Page |
Cartridge Type | Standard or XL | XL Only |
Shipping Costs | >$19.99 Free | Free (plan-based) |
Warranty | No | Limited (plan-based) |
Customer Service | Yes | Yes |
Flexible Plans | No | Yes |
Easy Cancellation | Yes | Yes |