Brother Refresh EZ Print Subscription Service: Difference between revisions
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The Brother Industries Ltd.: '''Refresh Program Subscription Service''' is a Subscription-as-a-Service ('''SubS''') launched in August 2021. The program claims to offer domestic and business users the advantage of an on-demand, lower-cost printing solution that provides genuine Brother consumables directly to their door, without the need for end-user consumable management. | The Brother Industries Ltd.: '''Refresh Program Subscription Service''' is a Subscription-as-a-Service ('''SubS''') launched in August 2021. The program claims to offer domestic and business users the advantage of an on-demand, lower-cost printing solution that provides genuine Brother consumables directly to their door, without the need for end-user consumable management. | ||
The [https://www.brother-usa.com/supplies/refresh-smart-delivery Brother Refresh] service currently offers two programs: '''EZ Auto Reordering''' (hereby referred to as '''EZ-ARP''') or '''EZ Print Subscription''' (hereby referred to as '''EZ-PSP''') | The [https://www.brother-usa.com/supplies/refresh-smart-delivery Brother Refresh] service currently offers two programs: '''EZ Auto Reordering''' (hereby referred to as '''EZ-ARP'''), where the end-user pays only to replace a depleted cartridge or '''EZ Print Subscription''' (hereby referred to as '''EZ-PSP'''), where the the user pays per page printed. | ||
Here are the features offered to the end user to maintain and service their machines: | |||
{| class="wikitable" | |||
! | |||
!EZ Auto | |||
!EZ Print | |||
|- | |||
|'''Auto Cartridge Ordering''' | |||
|Yes | |||
|Yes | |||
|- | |||
|'''Free Trial''' | |||
|No | |||
|Yes | |||
|- | |||
|'''Payments''' | |||
|Pay-By-Cartridge | |||
|Pay-By-Page | |||
|- | |||
|'''Cartridge Type''' | |||
|Standard or XL | |||
|XL Only | |||
|- | |||
|'''Shipping Costs''' | |||
|>$19.99 Free | |||
|Free (plan-based) | |||
|- | |||
|'''Warranty''' | |||
|No | |||
|Limited (plan-based) | |||
|- | |||
|'''Customer Servic'''e | |||
|Yes | |||
|Yes | |||
|- | |||
|'''Flexible Plans''' | |||
|No | |||
|Yes | |||
|- | |||
|'''Easy Cancellation''' | |||
|Yes | |||
|Yes | |||
|} | |||
Revision as of 10:28, 7 February 2025
Brother Refresh Service
| Basic Information | |
|---|---|
| Release Year | 2021 |
| Product Type | Subscription-as-a-Service |
| In Production | Yes |
| Official Website | Brother Refresh |
The Brother Industries Ltd.: Refresh Program Subscription Service is a Subscription-as-a-Service (SubS) launched in August 2021. The program claims to offer domestic and business users the advantage of an on-demand, lower-cost printing solution that provides genuine Brother consumables directly to their door, without the need for end-user consumable management.
The Brother Refresh service currently offers two programs: EZ Auto Reordering (hereby referred to as EZ-ARP), where the end-user pays only to replace a depleted cartridge or EZ Print Subscription (hereby referred to as EZ-PSP), where the the user pays per page printed.
Here are the features offered to the end user to maintain and service their machines:
| EZ Auto | EZ Print | |
|---|---|---|
| Auto Cartridge Ordering | Yes | Yes |
| Free Trial | No | Yes |
| Payments | Pay-By-Cartridge | Pay-By-Page |
| Cartridge Type | Standard or XL | XL Only |
| Shipping Costs | >$19.99 Free | Free (plan-based) |
| Warranty | No | Limited (plan-based) |
| Customer Service | Yes | Yes |
| Flexible Plans | No | Yes |
| Easy Cancellation | Yes | Yes |