Google Pixel: Difference between revisions

Google Pixel
Basic Information
Release Year	2013
Product Type	Smartphone
In Production	Yes
Official Website	pixel.google.com

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Revision as of 20:10, 30 January 2025

Google Pixel is a consumer electronic device that Google develops and equips with specialized versions of Android or ChromeOS.

Consumer impact summary

A battery-limiting update was pushed automatically without user consent, and users cannot opt-out through normal means. Google removed access to previous firmware versions, effectively limiting users' ability to restore their devices to full functionality.

To receive compensation for the issue, users have to share sensitive personal information, including social security numbers and bank details, with Payoneer, a third-party payment processor. This forces users to choose between their privacy and receiving compensation for their degraded device.

The compensation options favor users choosing to remain within the Google ecosystem ($100 store credit for new Pixel phones, or $50 through Payoneer with fees and privacy concerns). ^[1]^[2]^[3]^[4]

Google's support team claimed that certain repairs were unsuccessful because they were performed outside of authorized service centers. ^[5]

Incidents

This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the Google Pixel category. Incidents affecting all of the company's products can be found in the company article: Google

Products

This is a list of the products with articles on this wiki.

Pixel 4a (2020-08-03): An update was pushed, without users' consent, to limit the device's battery capacity and charging speed in an attempt to "improve the stability of their battery's performance".

References

[:0-1] ttps://support.google.com/pixelphone/answer/15701861 Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861 Other mirror via archive.ph https://archive.ph/zoooR

[2] ttps://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026) https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity

[3] ttps://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee

[4] ttps://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/

[5] ttps://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/ https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/

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@@ Line 1: / Line 1: @@
-{{StubNotice}}
+{{InfoboxProductLine
+| Title = {{PAGENAME}}
+| Release Year = 2013
+| Product Type = Smartphone
+| In Production = Yes
+| Official Website = [https://pixel.google.com/ pixel.google.com]
+| Logo = Google Pixel logo.svg
+}}
-An exhaustive list of Google Pixel products and incidents can be found at the [[:Category:Google Pixel|Google Pixel category page]]. More incidents that apply to this device can be found at [[Google]].
+'''{{PAGENAME}}''' is a consumer electronic device that Google develops and equips with specialized versions of Android or ChromeOS.
-== Products ==
+==Consumer impact summary==
-* [[Pixel 4a]]
+A battery-limiting update was pushed automatically without user consent, and users cannot opt-out through normal means. Google removed access to previous firmware versions, effectively limiting users' ability to restore their devices to full functionality.
-[[Category:Google Pixel]]
+To receive compensation for the issue, users have to share sensitive personal information, including social security numbers and bank details, with Payoneer, a third-party payment processor. This forces users to choose between their privacy and receiving compensation for their degraded device.
+The compensation options favor users choosing to remain within the Google ecosystem ($100 store credit for new Pixel phones, or $50 through Payoneer with fees and privacy concerns).
+<ref name=":0">https://support.google.com/pixelphone/answer/15701861
+Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861
+Other mirror via archive.ph https://archive.ph/zoooR
+</ref><ref>https://support.google.com/pixelphone/workflow/15642495 (unavailable after January 6, 2026)
+https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity
+</ref><ref>https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee
+</ref><ref>https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/</ref>
+Google's support team claimed that certain repairs were unsuccessful because they were performed outside of authorized service centers.
+<ref>https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/
+https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/</ref>
+==Incidents==
+This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
+<!--*''[[Example incident one]]'' (''date''): ''Short summary of the incident (could be the same as the summary preceding the article).''
+*''[[Example incident two]]'' (''date''):-->
+Incidents affecting all of the company's products can be found in the company article: [[Google]]
+==Products==
+This is a list of the products with articles on this wiki.
+*[[Pixel 4a]] (2020-08-03): An update was pushed, without users' consent, to limit the device's battery capacity and charging speed in an attempt to "improve the stability of their battery's performance".
+<!--==See also==
+''Link to relevant theme articles or product lines with similar incidents.''
+-->
+==References==
+{{reflist}}
+<includeonly>[[Category:{{PAGENAME}}]]</includeonly>
+<noinclude>
+[[Category:Article sample templates]]</noinclude>