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Leo Express: Difference between revisions
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== Introduction == | == Introduction == | ||
Leo Express is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia and Ukraine.<ref>https://en.wikipedia.org/wiki/Leo_Express</ref> | Leo Express is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia and Ukraine.<ref>https://en.wikipedia.org/wiki/Leo_Express</ref> | ||
Customers have the option to purchase tickets through the Leo Express website and the Leo Express mobile application.<ref>https://www.leoexpress.com/en/about-us/mobile-app</ref> | |||
== [[Dark Pattern|Dark Patterns]] in Leo Express Website and App == | |||
=== Obstruction of 100% discount fare === | |||
In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express's services fall into this category.<ref>https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/</ref> | |||
To make use of the 100% discount fare on Leo Express trains, customers have to: | |||
# Register an account, if they are using the mobile application | |||
# Change the app/website language to Slovakian | |||
# In the passengers menu, enable "Podunajské tarify" (English: Fares of the Podunasjko region) | |||
# In the passengers menu, enable discounts | |||
#* If steps 3. and 4. are done out of order, the discount will be disabled. | |||
# Add a passenger corresponding to their age group and click on said passenger (this option is greyed out, but is clickable) | |||
# Select discount within submenu | |||
In contrast, the same system implemented by ZSSK (Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic): | |||
# At checkout, select passenger age group | |||
# Select discount (international discounts are available regardless of language settings) | |||
== Sources == | == Sources == | ||
Revision as of 11:24, 20 January 2025
Introduction
Leo Express is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia and Ukraine.[1]
Customers have the option to purchase tickets through the Leo Express website and the Leo Express mobile application.[2]
Dark Patterns in Leo Express Website and App
Obstruction of 100% discount fare
In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express's services fall into this category.[3]
To make use of the 100% discount fare on Leo Express trains, customers have to:
- Register an account, if they are using the mobile application
- Change the app/website language to Slovakian
- In the passengers menu, enable "Podunajské tarify" (English: Fares of the Podunasjko region)
- In the passengers menu, enable discounts
- If steps 3. and 4. are done out of order, the discount will be disabled.
- Add a passenger corresponding to their age group and click on said passenger (this option is greyed out, but is clickable)
- Select discount within submenu
In contrast, the same system implemented by ZSSK (Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic):
- At checkout, select passenger age group
- Select discount (international discounts are available regardless of language settings)