Brother Refresh EZ Print Subscription Service: Difference between revisions
added: subscription eligibility, claims and various tables |
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The [https://www.brother-usa.com/supplies/refresh-smart-delivery Brother Refresh] service currently offers two programs: '''EZ Auto Reordering''' (hereby referred to as '''EZ-ARP'''), where the end-user pays only to replace a depleted cartridge or '''EZ Print Subscription''' (hereby referred to as '''EZ-PSP'''), where the the user pays per page printed. | The [https://www.brother-usa.com/supplies/refresh-smart-delivery Brother Refresh] service currently offers two programs: '''EZ Auto Reordering''' (hereby referred to as '''EZ-ARP'''), where the end-user pays only to replace a depleted cartridge or '''EZ Print Subscription''' (hereby referred to as '''EZ-PSP'''), where the the user pays per page printed. | ||
Listed are the program features offered to the end user to maintain and service their machines: | |||
{| class="wikitable" | {| class="wikitable" | ||
! | ! | ||
| Line 27: | Line 27: | ||
|- | |- | ||
|'''Payments''' | |'''Payments''' | ||
|Pay- | |Pay-Per-Cartridge | ||
|Pay- | |Pay-Per-Page | ||
|- | |- | ||
|'''Cartridge Type''' | |'''Cartridge Type''' | ||
| Line 56: | Line 56: | ||
==Subscription Eligibility== | ==Subscription Eligibility== | ||
Brother currently lists [https://www.brother-usa.com/supplies/subscription-info/eligible-printers/products#sort=%40productcataloglistprice%20descending these printers] available to enter the Refresh program. | Brother currently lists [https://www.brother-usa.com/supplies/subscription-info/eligible-printers/products#sort=%40productcataloglistprice%20descending these printers] available to enter the Refresh program. The printer can either be "Refresh-ready" (with Refresh EZ-Print Subscription ink and toner cartridges included) or activated post-purchase via the Brother website. Once the printer is activated and enrolled to the Refresh service, only cartridges or toner supplied by Brother can be used. | ||
'''EZ Print Subscription''' (pay-per-page) | |||
{| class="wikitable" | {| class="wikitable" | ||
!Printer Type | !Printer Type | ||
| Line 85: | Line 87: | ||
|No | |No | ||
|No | |No | ||
|} | |||
'''EZ Auto Reordering''' (pay-per-cartridge) | |||
{| class="wikitable" | |||
!Printer Type | |||
!Models | |||
!Promoted | |||
!Free Trial | |||
!Cartridge Series Disclosed | |||
!Cartridge Yield Disclosed | |||
|- | |||
|Mono Laser Printers | |||
|141 | |||
|Yes | |||
|No | |||
| | |||
| | |||
|- | |||
|Color Laser Printer | |||
|31 | |||
|Yes | |||
|No | |||
| | |||
| | |||
|- | |||
|Inkjet Printers | |||
|0 | |||
|Yes | |||
|No | |||
| | |||
| | |||
|} | |} | ||
== Subscription Claims == | ==Subscription Claims== | ||
Brother states that the EZ-Print subscription program can '''save the end-user up to 50%''' on genuine Brother ink or toner. | |||
{{DEFAULTSORT:Brother Refresh Subscription Service}} | {{DEFAULTSORT:Brother Refresh Subscription Service}} | ||
[[Category:Subscription-based services]] | [[Category:Subscription-based services]] | ||
[[Category:Printers]] | [[Category:Printers]] | ||
Revision as of 22:58, 8 February 2025
| Basic Information | |
|---|---|
| Release Year | 2021 |
| Product Type | Subscription-as-a-Service |
| In Production | Yes |
| Official Website | Brother Refresh |
The Brother Industries Ltd.: Refresh Program Subscription Service is a Subscription-as-a-Service (SubS) launched in August 2021. The program claims to offer domestic and business users the advantage of an on-demand, lower-cost printing solution that provides genuine Brother consumables directly to their door, without the need for end-user consumable management.
The Brother Refresh service currently offers two programs: EZ Auto Reordering (hereby referred to as EZ-ARP), where the end-user pays only to replace a depleted cartridge or EZ Print Subscription (hereby referred to as EZ-PSP), where the the user pays per page printed.
Listed are the program features offered to the end user to maintain and service their machines:
| EZ-ARP | EZ-PSP | |
|---|---|---|
| Auto Cartridge Ordering | Yes | Yes |
| Free Trial | No | Yes |
| Payments | Pay-Per-Cartridge | Pay-Per-Page |
| Cartridge Type | Standard or XL | XL or Super XL |
| Shipping Costs | >$19.99 Free | Free (plan-based) |
| Warranty | No | Limited (plan-based) |
| Customer Service | Yes | Yes |
| Flexible Plans | No | Yes |
| Easy Cancellation | Yes | Yes |
Subscription Eligibility
Brother currently lists these printers available to enter the Refresh program. The printer can either be "Refresh-ready" (with Refresh EZ-Print Subscription ink and toner cartridges included) or activated post-purchase via the Brother website. Once the printer is activated and enrolled to the Refresh service, only cartridges or toner supplied by Brother can be used.
EZ Print Subscription (pay-per-page)
| Printer Type | Models | Promoted | Free Trial | Cartridge Series Disclosed | Cartridge Yield Disclosed |
|---|---|---|---|---|---|
| Mono Laser Printers | 13 | Yes | Yes | No | No |
| Color Laser Printer | 0 | Yes | No | No | No |
| Inkjet Printers | 8 | Yes | Yes | No | No |
EZ Auto Reordering (pay-per-cartridge)
| Printer Type | Models | Promoted | Free Trial | Cartridge Series Disclosed | Cartridge Yield Disclosed |
|---|---|---|---|---|---|
| Mono Laser Printers | 141 | Yes | No | ||
| Color Laser Printer | 31 | Yes | No | ||
| Inkjet Printers | 0 | Yes | No |
Subscription Claims
Brother states that the EZ-Print subscription program can save the end-user up to 50% on genuine Brother ink or toner.