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== AI Transcript ==
== AI Transcript ==
Hey, everybody. How's it going? Hope you're having a lovely day.
Hey everybody, how's it going? Hope you're having a lovely day. So today I'm going to be following up on something that I went over in a recent video that I had. Recently I went over this company TTL Floor Care that has taken over Hoover and many other brands. And like many things in America, when you have some larger company conglomerate that buys a company that already exists, very often they will take the brand name that used to mean something and they will turn it into complete and utter dog shit.


In the United States, we used to have something called the Bill of Rights and the amendments to the United States Constitution. One of them, the Seventh Amendment, goes as follows:
And unfortunately that is what happened in this particular case when it comes to TTL Floor Care and the Hoover Vacuum Cleaner brand. So this is a video that I did on their warranty policy. So they have this really interesting warranty policy where what they do is they string you along and breadcrumb you as much as humanly possible. So they'll say, okay, cool, send us a picture. Okay, I send the picture. Okay, cool, send us the receipt. But I already sent you a copy of the receipt in my first fucking email. Okay, send us a video of the issue. I send you a video.


In suits of common law where the value in controversy shall exceed $20, the right of trial by jury shall be preserved, and no fact tried by a jury shall be otherwise reexamined in any court of the United States, then according to the rules of common law.
Okay, send us a picture again. And it's with the serial number. It's like, bitch, that was in the first fucking email. And then they were like, and then after all of that is done, they will say, you know what, we want you to take the fucking label off of the device. We want you to cut it up into a tiny bunch of bits and pieces. And then, and only then will we send you a replacement product.


A.K.A. if somebody fucks you, you have the right to take them to court in order to demand restitution. Did they break the law? Did they do something wrong? If they did break the law and do something wrong, you could hold them accountable and responsible for their actions, whether they are an individual or a business.
And for this, which was a carpet cleaner, I said, F you at some point, it's like, listen, I know what F you're doing. Like, no, I will have I will have fun spending all of my day for the next week, getting the FTC to F you in the ass if necessary.


That is the way this country used to work back when we had laws that were worth a shit, back when we had people who actually had our interests in mind when running for public office, back when things actually worked, and we weren't just stuck with culture war after culture war after culture war and arguing with each other over minutiae while everybody gets fucked.
And here's the thing. I'm so stupid that I didn't buy one Hoover device. I bought two Hoover devices. This is before I knew there were pieces of shit. So I have this thing over here. This is a streamlined floor cleaner.


That is not the way things are today.
We're going to be fixing it myself because after one fucking month, Hoover hasn't sent my fucking replacement. So this is a streamlined floor cleaner. This is a mop. It's like one of those spinny mops, but it also has a vacuum cleaner inside. So you spit out a little bit of water, it rolls, it cleans your hardwood floor, and after it cleans, it sucks up the dirt as well as the liquid, right? Wrong, because that's not what these things do.


And because things are the way they are, you can have an individual die at a restaurant in Disney World, and then because they used a free trial for a streaming app to watch television or something, they're not allowed to actually sue and hold them accountable or responsible for killing their wife. Whether or not you think they should be held accountable or responsible, that is for a court to decide, not somebody that Disney pays to be their own kangaroo court.
Now, this has a known issue with the wireless version, and I did not buy the wireless version. This is the floor cleaner over here. You could see this is the battery operated floor cleaner. You've got the liquid over here. It's going to wipe your floor down here, and it also has these nice little lights. You could see where the dust is, and you've also got a regular vacuum in there, too.


This is something that's getting worse and worse, and it's something that came to Uber recently. Somebody had a daughter that ordered food using Uber Eats using their parents' phone. And because of that, they agreed to forced arbitration.
Now, there's a known problem with the battery ones, and the battery problem is very similar to what you find on Apple products, which is that they don't have any sort of liquid resistance. Now, on a MacBook, listen, okay, whatever. IBM solved this shit back in 2004. You guys haven't figured it out in 2024. It sucks, but at the end of the day, it is a laptop. It is not designed to be utilized with water. This is. This is literally a wet vac floor cleaner. It is meant to.


What does that mean?
Now, the problem with the wireless one over here that you see is that the wireless one has this issue. The self-cleaning feature fails after a few times of it working due to the base having its charging connectors in the wet area. The charge points become wet and start to corrode, which makes the device think the battery is bad, and it won't self-clean on a bad battery. And you'll find everywhere that you look, this piece of shit device failing within a couple of months, maybe even sometimes less than that, and people getting told to go get bent by Hoover when they have a problem.


When their parents get into a car accident because their Uber driver runs a red light and he owns another car, they can't sue. Because apparently, you don't have rights anymore in this country. The Seventh Amendment has been erased by any company that has something in a 147-page end-user license agreement that nobody reads. And even if you did read it, you would have to opt out of most of society nowadays because everything from your sock company to your bank to car manufacturers, everybody has this garbage in there. Video games, baby monitors, everything.
See, Hoover likes to advertise that they have a warranty, but they don't actually give you a warranty. A warranty process typically takes one to two weeks. What is my warranty cover? What are my parts? Look at this. This piece, this is October 28th. We are almost a month in. I haven't gotten a replacement to this piece of shit yet.


I want to go over the details of this case because in my opinion, they're discussing and they demonstrate why the law needs to change.
So I didn't buy the cordless version. I bought the corded version, and I did what Hoover told me to. I cut the fucking cord off of the product, you rapist cunts. And you still did, Seve, you do fucking vacuum cleaner. So I'm going to show you why these things fail. We're going to open this thing up, and we're going to figure this out once and for all and go over why you should never, ever, ever buy a Hoover product. Because a MacBook sucks better than this piece of shit.


So I am going to link the court document down below. I suggest that you read the court's opinion rather than all the news articles on it because you'll get a little bit more information that way. I'm going to read you some of the cliff notes.
So in order for me to show you the design flaw, I have to turn it on. And because this Sackish company requires that I destroy a mostly working product because they can't give me a fucking partner placement, I have to attach a new extension cord to this product in order to demonstrate the design flaw. So let's get started with that.


So this was at the intersection of State Highway 130 and State Highway 522. Ms. Zhang ran a red light and T-boned vehicle operated by Peralta, which was owned by Feliz del Paz. I'm so sorry for mispronouncing and butchering all your names.
So I'm going to cut up a good extension cord because these people are pieces of shit. And after that, I'm going to go over what causes this design flaw. We are going to fix this design flaw, if possible, on camera. And hopefully after you see this, you never buy a Hoover piece of shit again.


As a result of the collision, Zhang's vehicle sustained extensive damage. Zhang's vehicle was the Uber driver. One of the things you may have heard me say a lot in New York City is that I try to avoid Uber drivers because they are for the most... I'll just say it. They're murderers.
So the way this works is this is a cleaning tray. So when you put it in the cleaning tray, what it does is it spins the cleaner, the little brush, and it's going to put liquid into it, and then it's going to suck that liquid up. It's going to suck up clean liquid, though, instead of dirty liquid. And it's going to use that to clean everything.


I mean, like... The frequency with which these individuals do not use turn signals. Ever. I always assume when I see certain plates that I am going to die. I stay far away from their cars because I don't want to be a victim of any of this.
Now, this self-clean button is only going to illuminate itself when it's in this case. So how does it know that it's in this base? It knows it's in the base when you're pressing a switch on the bottom. The wet vac is going to feel that the base that has something protruding from it is hitting a switch on the bottom of the vacuum cleaner. And that's how it knows to go into self-clean mode, so that when I press the button over here, it will self-clean.


The fact that an Uber driver went through a red light and T-boned somebody else does not surprise me one bit. Particularly in New Jersey.
However, as you can see, in here, it is working in self-clean mode without me actually pressing the button. And the reason it's doing that is because the switch on the bottom is most likely stuck. This is my guess. I'm going to take a guess that that's the problem. I'm not 100% sure if that's it. So let's go over where this switch is on the bottom of this thing, and let me also find my screwdriver because I think I may have lost my screwdriver and I want to make sure that this actually fits, that you fit. I want to make sure I have this the right bit for the camera, and I do.


Georgia McGinty suffered cervical and lumbar spine fractures, rib fractures, and other injuries. John McGinty sustained a fractured sternum and fractures to his left arm and wrist. Serious injuries because an Uber driver that wasn't properly vetted, because let's be real, what vetting actually occurs to an Uber driver, went through a red light and almost got them killed.
So when you put this into the base, it's going to press against this. So you see the protrusion on here? See this little thing that's protruding? That thing? Something like that. It may be in a different place depending on the model that you have. It's going to press on this switch, and when you press on this switch, it tells the cleaner that you are in the self-cleaning machine, and then it enters that mode, but when you're in that mode, it will not let me use it as a normal vacuum.


One of the things I find amazing here is how Uber throws their contractors, which are, let's be real, for the most part are actually like employees, under a bus here. Nowhere in this court document or opinion are they saying that the driver themselves should be the one that is not put into court. They're saying that they're the ones that should not be put into court.
So if I were to try and use this as a normal vacuum right now, just do this. One moment. It had nothing to do with my confidence in my work. It's just a safety first thing, you know? I trust my crimp that I made while aggravated at 9 o'clock at night after not working as a repair person for like two months.


Now, you may think, well, the driver's the one that actually did it, but again, this just comes down to the way the agreement is written. That's the point I'm trying to get across. Uber cares about protecting Uber. They do not care about protecting their employees. They do not care about protecting their contractors or their drivers. They simply want to cover their own ass. If the people that work for them get fucked, who gives a shit? We need to be the ones that don't get fucked.
So watch. You do this, and you hit the button. It's supposed to turn on, but it doesn't turn on because it thinks it is stuck in the self-clean mode. And before this happened, it was also getting itself into this thing where it would say that I don't have a brush roller inside of it, even though I did have a brush roller inside of it. This tells me that the problem is most likely where these two sensors just so happen to be on the bottom.


Again, do I believe, just to be clear here, I believe that they all should have to deal with a court of law, the Uber driver and the company. I'm just trying to get across the complete lack of concern for anybody but themselves that this company has.
This is broken. It is broken, Christoph. Bum, bum, bum! Fuck you, Hoover! Why the fuck does liquid get inside of here? Look at it! There's fucking brown! Oh, you fucking pieces of shit! Let me see if I can get that under the microscope. Or maybe I can just lift this up so you can see it. I'm pretty sure this will never be put together correctly. Pretty sure? What do you mean? I'm certain of it.


Continuing, why is this legal?
Look at how much dirt is around this switch! The water pump is fine. This is the motor for the brush roller. But the motor for the brush roller may not spin if something doesn't detect a brush. So there may be electronics under there that matter. This is just for the light. This is a power switch. This is a light that allows you to see if there's dust in the floor. I'm not concerned about this at all. That's like the JTAG connector on a MacBook. I don't give a shit about that thing.


The Federal Arbitration Act 9-USC 1-16, this was cited. This is a law that came out in the mid-1920s that most companies just realized right now they can use to fuck over most Americans out of their Seventh Amendment rights.
If corrosion got here, then isn't it reasonable to believe that corrosion also got here? And if it did, what would it look like and what would it do here? Confirmed means no brush roller. It's not the light wires, but here, just to humor you. I will humor you momentarily, all right? Look at that. Look at how corroded that is. You see that? That's disgusting. Look at the lack of liquid resistance on this piece of shit. It's fucking laughable.


I imagine when this came out, something tells me when this came out, every single company in the United States was not trying to screw over their consumers all at once. This is why we need Congress to act and amend this, delete this, do something, figure something out here so that Disney cannot say, people can die at restaurants on our properties and you can't hold them accountable because you used a Disney streaming app trial five years ago.
Like this thing has, like this entire design is the biggest piece of shit I've ever seen in my life. This goes here. You're a fucking genius person I just made fun of a few seconds ago. You deserve, you get a vacuum, and you get a vacuum, and you get a vacuum, and you get a vacuum. All right, that's exactly, that was the, that was the problem the whole fucking time. I feel like Oprah, but I provide more suction.


Quote, the motion court denied Uber's motion to compel arbitration. Finding that the arbitration agreement contained in the December terms was unenforceable under Adelise versus U.S. Legal Services Group in 2014. There's a bunch of other random numbers and letters there. I'm not a lawyer, I'm not gonna read that.
Okay, so this, wow, you all get a fucking vacuum. Here's the thing, all this piece of shit needed this whole time was this and this, and they had, they actually would have had me throw away a perfectly good vacuum cleaner for this. They had me cut the cord off of this thing, all over this. This was it. And granted, the other switch on the inside was it as well, right? The other switch on the inside, listen, okay, water getting in there, you know, it's supposed to be watertight, it wasn't, that's one thing. But like this, you know that this is going to get wet.


The court noted that the arbitration agreement, quote, failed to clearly and unambiguously inform the plaintiff of her waiver of the right to pursue her claims in a judicial forum. The court determined that it was unclear that arbitration is a substitute for the right to seek relief in our court system. And by agreeing to this provision, the parties have waived their right to a court action.
What kind of fucking moron designs this shit this way? Look at this. Look at the, this is on the outside of the vacuum. You have, you have exposed metal contacts on the outside of a fucking wet vacuum. You fucking moron. Wow. Fuck you, TTL floor care. Holy shit, this is so fucking stupid. The only thing stupider than this is the fact that it took me this long to figure it out. And by me figuring it out, I'm actually taking credit for somebody in my audience that figured it out for me, because I was too stupid to figure it out.


So this was something that was decided by a lower court. It was the appellate court that decided that they must seek arbitration. So the lower court was looking at this and thinking, okay, there's the letter of the law, but there's the spirit of the law. And the spirit of the law says, this is not really that clear.
Okay, so I'm going to clean the top side first, and then let's see if I can get this piece off of here so I can do this next. You are pushed in there. Brush roll! Nice! Fuck you, Hoover. Waited a month for your fucking warranty program. You didn't replace shit. Look at this bullshit. Fucking piece of shit company. See, look at this shit. Your replacement should ship in 10 to 14 days. It's been a fucking month, you cunt. Look at this shit. Look at this fucking scam. Please allow 10 to 14 business days. Fucking corresponding with you since fucking September. It's almost the end of November. Still a broken goddamn vacuum.


Now, why did they see it as not that clear? It's because Uber changed their terms of service between January, 2021 and December, 2021. And the lower court's argument is that the agreement changed in a way that was just kind of less clear.
So let it be known that the switches are not liquid resistant in this piece of shit. And above all, let's just go over this logically. This is a wet, dry vacuum. It's going to spit out water over here, and then it's going to suck up the water over here. And in spite of the fact that this is designed and advertised, its purpose is to shoot out water and suck it back up. It has contacts over here that are not liquid resistant that will literally stop the thing from working.


So let's read it.
And when you go to try to RMA it, they will put it off for so long that they will hope that you will buy a new one. They will stall for months. They will tell you to cut the cord. They will tell you to take pictures. They will tell you to take videos. They will tell you to take pictures of the cereals, of the pictures that you already took. They will have you rip apart your shit and fucking send them photos of you destroying it. You designed the fact of shit, and I hope nobody ever buys it again.


So in January, 2021, it said very, very clearly in the beginning, you acknowledge and agree that you and Uber are each waiving the right to a trial by jury. Very clear.
And I hope the ten fucking dollars you saved by not sending me the part that I needed was worth the publicity for you, you fucking piece of shit company. Okay, back to this. And now that's not even talking about the switches inside, because you have to remember, this thing had two problems. The first problem is that it was stuck in self-clean mode all the time, because it's not even just the external part that is not waterproof. And you actually design a vacuum that has a base where it's charging the battery based on contacts on that same section that are not waterproof. And you sell that shit to people for over $400?


December, 2021, you and Uber agree that any dispute, claim or controversy in any way arising out of or relating to continuing your access to or use of these services at any time or incidents or accidents resulting in personal injury that you allege occurred in connection with use of your services will be settled by binding arbitration between you and Uber and not in a court of law.
Here's what you should do if you bought this piece of shit. What you should do if you bought this piece of shit, let me tell you what you should do. When Hoover tells you to cut the cord, what you should do, when they tell you to cut the cord off of the product that you fucking paid for, you should cut the cord. You should buy another one from Hoover. You should send back the device that they told you to cut the cord on in the box and then file a charge back on Hoover.


So they're saying the same thing. Both of these are really kind of saying the same thing, except in one case, it is made blunt and blatantly clear. Whereas in the second one, they're saying it, but it's just not as obvious.
Does it not say that it has a warranty on the box? It says it has a warranty on the box. But then you don't replace people's unit, and you fuck with them, and you tell them to cut cords off and take pictures of fucking labels, and you tell them to take pictures of the parent. After they take a picture of it, oh, it's not enough, take a video of it. You take a video of yourself troubleshooting it, and they're like, oh, well, let me know that you followed this advice, but you didn't even watch the video where I already did. Like, you're doing this because you want to keep people from exercising their right to a warranty.


Now, the problem that I have here, to be clear, just to put my, this is my opinion, not what's coming from the trial or any of the court notes. It's not that, it's not that they change it to make it slightly less clear. I don't blame Uber for that. I blame our government for that, for the fact that arbitration in this way, shape or form is legal to begin with.
I see right through that shit. I hope every single person that chooses to not buy one of your piece of shit products was worth the $5 to $10 that you did not spend to send me a working fucking part from my vacuum cleaner. Like, look at this. How many people have bought this piece of shit and said the same thing? I would not buy this again. I had to replace the first one because brush rolling unit would not work because of error message. Happened again to the second one, it failed twice. Not reliable. Doesn't clean, not meant for daily use. The roller stopped functioning after using it twice. Leaks.


The fact that you can deny people their Seventh Amendment right, to me, that's the problem. It's not whether Uber said it over here or Uber said it over here. And I do appreciate what the lower court was doing by trying to talk about the spirit of the law rather than just the letter of the law.
Amazon. The self-cleaning feature fails after a few times of it working due to the base having its charging connectors in the wet area. Let me repeat. The self-cleaning feature fails after a few times of it working due to the base having its charging connectors in the wet area, which means that you fucking morons decided to put charging connectors for a lithium-ion battery right next to a part that is not liquid-proofed at all, that shoots out water, and then sucks up water.


And they did cite cases over here to try and make it clear that you need to have this be clear and not ambiguous in any way, shape or form if you want to take away people's Seventh Amendment rights. And I understand that. If you want to just take a part of the Bill of Rights and just take your little eraser and just do this to it, you need to be very, very clear when you're doing that.
I'm sorry, do you have Apple engineers working at your company? Are you for real? It's one thing to design a product where you have the thing shooting out water directly around a non-waterproof connector for a lithium-ion battery. It is another to keep that piece of shit product on the market. I at least appreciate the balls that you people have to say, you know what? Fuck you, customer. Fuck you, every single last one of you that thought that the Hoover brand meant something of quality. That the TTL FloorCare brand was not going to fuck you in the ass. Fucking sacks of shit.


So Uber did change their terms, but they changed the wording of it more than they changed the actual meaning of it.
The liquid-proof seal failing on the inside, that's one thing, right? Because that's a seal that failed, right? Putting this shit over here on the outside of the fucking unit, right where the water is going, did you hire the person that did the hinge design for the 820-2330 MacBook? Seriously?


The last point here is the fact that their daughter agreed to it. Again, to be clear, this to me is a red herring. It shows how ridiculous forced arbitration is, but this is going to be controversial here. I actually don't care that it's the daughter that agreed to it, not the mother, because if the daughter was the one that hit agree or accept on these terms, how are you going to prove that the daughter hit it rather than the mother hitting agree?
So here's what Apple did back in 2008-2009. And by the way, never refunded a single fucking person that bought this thing. They would charge them over $600 to fix it. So this over here is two pieces. So it's not, they called this a unibody. This is the first year where they called it a unibody, but it's not. It's actually two pieces that are glued together. They put the glue right where the fans exhaust air. So the fans don't exhaust air out the right and the left. They don't exhaust air out the front. They exhaust air out the back. And they exhaust air right onto the part that is glued together.


My problem is not the fact that the daughter hit it versus the mother. My problem is that this is even legal because our United States consumer protection law and our Congress is so bad that they are asleep while the Seventh Amendment to the Constitution is being stepped on by almost every company in the S&P 500. That's the real problem.
You hired the same Apple engineer that thought it was a good idea to exhaust boiling hot air onto glue. Electrical contact. Water. This is the roller. And the roller spins with the water inside of here. So it's going to be constantly spinning. And what do you think is going to happen as this roller is spinning and you have electrical contacts over here with water? Let me get this straight. Roller. Roller gets wet with water. Roller is turning really fast like this. Roller. What do you think is going to happen with the water, huh? You fucking idiot.


Further, if you wanted to prove that I was the one that signed it and not somebody else, how are you going to do that? Are you going to say, every time I sign an end user license agreement, that I need to have this done at a notary for me to use an app? How are you going to do this?
Tell your friends, never buy a Hoover product. Fucking company makes me sick. Every single person that bought this shit, they should buy this vacuum. When you tell them to cut the cord, they should cut the cord, rip the shit off of it, buy another vacuum, send it back to you, and file a goddamn charge back. I hope your merchant services provider fires you. Fucking balls on these people.


Are you going to require that I put my identification up next to my cell phone? Are you going to have my camera like this? Do I have to have my camera turned on and have a picture of me sent over here next to a picture of today's newspaper and my ID before I agree to an end user license agreement?
That's how Italians relax, by screaming at idiots. You're not wrong, man.


That is something that some people do. I believe, I forget, some crypto exchange that required that I do that stuff, but right over here, the mother could clearly just be saying the dog ate my homework to try and deal with getting out of the forced arbitration thing.
This stream was sponsored by the Aden 862 hot air rework station. When after 12 years, there's not a single company that's stupid enough to sponsor your channel. So you sponsor yourself. I managed to get a slightly better deal on not just at the station, but also some of the shipping shit recently. And I'm hoping that I'm able to pass that on to all of you.


I don't think that the court is, that that's something that the court can consider because there's absolutely zero way of proving it. Nor do I think that there should be a way of proving it because that means every single time I click except when I install an application, I have to hold up my ID and a webcam to prove that I am actually me.
So now for some certain reasons, this might be obvious to some others, whether this based on the country of origin of this product, the price may go up over the next six months. I'm not quite sure. I don't control certain things with regards to the law and trade policy. But we will see.


That is insanely invasive and I want nothing to do with that if I'm installing a calendar application on my cell phone or I'm buying socks that have a forced arbitration agreement. I don't want to show my ID at Walmart so that I can purchase socks when they have a forced arbitration agreement because I have gone over on this channel how they do have forced arbitration for socks.
If you want to be like an influencer and take four hours to fix a vacuum cleaner, three hours to try to find a spring that you can't figure out to put back together, buy this and you'll be just like me.


The problem at the end of the day is at the top. It's the fact that this even exists. It's the fact that it's legal to begin with. That is the part that I find completely disgusting.
Yeah, we're never going to sell these things now.


The best part of this case, in my opinion, besides everything else, is something that I haven't seen talked about in any of the news articles which is the third-party beneficiary provision.
All right. See you in the next video. Bye now.
 
This arbitration agreement shall be binding upon and shall include any claims brought by or against any third parties including but not limited to your spouses, heirs, third-party beneficiaries it assigns where their underlying claims arise out of or relate to your use of the services.
 
This is the part where it just, it comes around full circle to my original point. It doesn't matter who signed this agreement. That is again a red herring because at the end of the day, somebody, like her uncle could have signed this agreement. She still can't sue. It doesn't matter.
 
They are trying to say that this forced arbitration agreement applies to every Tom, Dick, and Harry in your life regardless of whether or not they had any knowledge of this agreement. I cannot agree to have my Seventh Amendment rights denied to me because somebody else signed an agreement that they didn't even read. That's not how this works.
 
You cannot, you should not be able to take away the Seventh Amendment right of any American much less this. This is insane.
 
Let me just reread this.
 
This arbitration agreement shall be binding upon and shall include any claims brought by or against any third parties including but not limited to your spouses, heirs, third-party beneficiaries, and assigns where their underlying claims arise out of or relate to use of the services.
 
So if you sign a forced arbitration agreement for your LG refrigerator and there is a little sniper rifle hidden in that refrigerator and it shoots me while I am at your house and now I am crippled because your refrigerator has shot me. I cannot sue LG because you signed a forced arbitration agreement that you didn't even sign that was on the side of the box that was thrown away by the delivery people when you bought the fucking refrigerator.
 
This is the world that we live in.
 
I did a video on LG in forced arbitration. Check it out. Because they had the forced arbitration agreement on the side of the box, when you signed for the refrigerator, when they let it into your house, apparently that constitutes agreeing to that in spite of the fact that every delivery man I've ever met when having an LG refrigerator brought in through a standard home doorway throws away the box before you can see it.
 
If a company can erase elements of the Bill of Rights, does the Bill of Rights actually matter? And if your politicians and the people that you elect locally do not scream about this, if your senators and your house representatives do not care, what does that say for them?
 
Something to think about. Something to think about.
 
That's it for today. And as always, I hope you learned something.
 
I'm going to link to the court opinion down below and you tell me what your thoughts are on all of this. I highly suggest contacting your Senate representative as well as your House of Representatives representative and tell them what you think of this and tell them how it's going to affect your voting, both in the primary and a general election, if they don't do something about it.
 
See you all in the next video. Bye now.

Revision as of 04:14, 18 January 2025

AI Transcript

Hey everybody, how's it going? Hope you're having a lovely day. So today I'm going to be following up on something that I went over in a recent video that I had. Recently I went over this company TTL Floor Care that has taken over Hoover and many other brands. And like many things in America, when you have some larger company conglomerate that buys a company that already exists, very often they will take the brand name that used to mean something and they will turn it into complete and utter dog shit.

And unfortunately that is what happened in this particular case when it comes to TTL Floor Care and the Hoover Vacuum Cleaner brand. So this is a video that I did on their warranty policy. So they have this really interesting warranty policy where what they do is they string you along and breadcrumb you as much as humanly possible. So they'll say, okay, cool, send us a picture. Okay, I send the picture. Okay, cool, send us the receipt. But I already sent you a copy of the receipt in my first fucking email. Okay, send us a video of the issue. I send you a video.

Okay, send us a picture again. And it's with the serial number. It's like, bitch, that was in the first fucking email. And then they were like, and then after all of that is done, they will say, you know what, we want you to take the fucking label off of the device. We want you to cut it up into a tiny bunch of bits and pieces. And then, and only then will we send you a replacement product.

And for this, which was a carpet cleaner, I said, F you at some point, it's like, listen, I know what F you're doing. Like, no, I will have I will have fun spending all of my day for the next week, getting the FTC to F you in the ass if necessary.

And here's the thing. I'm so stupid that I didn't buy one Hoover device. I bought two Hoover devices. This is before I knew there were pieces of shit. So I have this thing over here. This is a streamlined floor cleaner.

We're going to be fixing it myself because after one fucking month, Hoover hasn't sent my fucking replacement. So this is a streamlined floor cleaner. This is a mop. It's like one of those spinny mops, but it also has a vacuum cleaner inside. So you spit out a little bit of water, it rolls, it cleans your hardwood floor, and after it cleans, it sucks up the dirt as well as the liquid, right? Wrong, because that's not what these things do.

Now, this has a known issue with the wireless version, and I did not buy the wireless version. This is the floor cleaner over here. You could see this is the battery operated floor cleaner. You've got the liquid over here. It's going to wipe your floor down here, and it also has these nice little lights. You could see where the dust is, and you've also got a regular vacuum in there, too.

Now, there's a known problem with the battery ones, and the battery problem is very similar to what you find on Apple products, which is that they don't have any sort of liquid resistance. Now, on a MacBook, listen, okay, whatever. IBM solved this shit back in 2004. You guys haven't figured it out in 2024. It sucks, but at the end of the day, it is a laptop. It is not designed to be utilized with water. This is. This is literally a wet vac floor cleaner. It is meant to.

Now, the problem with the wireless one over here that you see is that the wireless one has this issue. The self-cleaning feature fails after a few times of it working due to the base having its charging connectors in the wet area. The charge points become wet and start to corrode, which makes the device think the battery is bad, and it won't self-clean on a bad battery. And you'll find everywhere that you look, this piece of shit device failing within a couple of months, maybe even sometimes less than that, and people getting told to go get bent by Hoover when they have a problem.

See, Hoover likes to advertise that they have a warranty, but they don't actually give you a warranty. A warranty process typically takes one to two weeks. What is my warranty cover? What are my parts? Look at this. This piece, this is October 28th. We are almost a month in. I haven't gotten a replacement to this piece of shit yet.

So I didn't buy the cordless version. I bought the corded version, and I did what Hoover told me to. I cut the fucking cord off of the product, you rapist cunts. And you still did, Seve, you do fucking vacuum cleaner. So I'm going to show you why these things fail. We're going to open this thing up, and we're going to figure this out once and for all and go over why you should never, ever, ever buy a Hoover product. Because a MacBook sucks better than this piece of shit.

So in order for me to show you the design flaw, I have to turn it on. And because this Sackish company requires that I destroy a mostly working product because they can't give me a fucking partner placement, I have to attach a new extension cord to this product in order to demonstrate the design flaw. So let's get started with that.

So I'm going to cut up a good extension cord because these people are pieces of shit. And after that, I'm going to go over what causes this design flaw. We are going to fix this design flaw, if possible, on camera. And hopefully after you see this, you never buy a Hoover piece of shit again.

So the way this works is this is a cleaning tray. So when you put it in the cleaning tray, what it does is it spins the cleaner, the little brush, and it's going to put liquid into it, and then it's going to suck that liquid up. It's going to suck up clean liquid, though, instead of dirty liquid. And it's going to use that to clean everything.

Now, this self-clean button is only going to illuminate itself when it's in this case. So how does it know that it's in this base? It knows it's in the base when you're pressing a switch on the bottom. The wet vac is going to feel that the base that has something protruding from it is hitting a switch on the bottom of the vacuum cleaner. And that's how it knows to go into self-clean mode, so that when I press the button over here, it will self-clean.

However, as you can see, in here, it is working in self-clean mode without me actually pressing the button. And the reason it's doing that is because the switch on the bottom is most likely stuck. This is my guess. I'm going to take a guess that that's the problem. I'm not 100% sure if that's it. So let's go over where this switch is on the bottom of this thing, and let me also find my screwdriver because I think I may have lost my screwdriver and I want to make sure that this actually fits, that you fit. I want to make sure I have this the right bit for the camera, and I do.

So when you put this into the base, it's going to press against this. So you see the protrusion on here? See this little thing that's protruding? That thing? Something like that. It may be in a different place depending on the model that you have. It's going to press on this switch, and when you press on this switch, it tells the cleaner that you are in the self-cleaning machine, and then it enters that mode, but when you're in that mode, it will not let me use it as a normal vacuum.

So if I were to try and use this as a normal vacuum right now, just do this. One moment. It had nothing to do with my confidence in my work. It's just a safety first thing, you know? I trust my crimp that I made while aggravated at 9 o'clock at night after not working as a repair person for like two months.

So watch. You do this, and you hit the button. It's supposed to turn on, but it doesn't turn on because it thinks it is stuck in the self-clean mode. And before this happened, it was also getting itself into this thing where it would say that I don't have a brush roller inside of it, even though I did have a brush roller inside of it. This tells me that the problem is most likely where these two sensors just so happen to be on the bottom.

This is broken. It is broken, Christoph. Bum, bum, bum! Fuck you, Hoover! Why the fuck does liquid get inside of here? Look at it! There's fucking brown! Oh, you fucking pieces of shit! Let me see if I can get that under the microscope. Or maybe I can just lift this up so you can see it. I'm pretty sure this will never be put together correctly. Pretty sure? What do you mean? I'm certain of it.

Look at how much dirt is around this switch! The water pump is fine. This is the motor for the brush roller. But the motor for the brush roller may not spin if something doesn't detect a brush. So there may be electronics under there that matter. This is just for the light. This is a power switch. This is a light that allows you to see if there's dust in the floor. I'm not concerned about this at all. That's like the JTAG connector on a MacBook. I don't give a shit about that thing.

If corrosion got here, then isn't it reasonable to believe that corrosion also got here? And if it did, what would it look like and what would it do here? Confirmed means no brush roller. It's not the light wires, but here, just to humor you. I will humor you momentarily, all right? Look at that. Look at how corroded that is. You see that? That's disgusting. Look at the lack of liquid resistance on this piece of shit. It's fucking laughable.

Like this thing has, like this entire design is the biggest piece of shit I've ever seen in my life. This goes here. You're a fucking genius person I just made fun of a few seconds ago. You deserve, you get a vacuum, and you get a vacuum, and you get a vacuum, and you get a vacuum. All right, that's exactly, that was the, that was the problem the whole fucking time. I feel like Oprah, but I provide more suction.

Okay, so this, wow, you all get a fucking vacuum. Here's the thing, all this piece of shit needed this whole time was this and this, and they had, they actually would have had me throw away a perfectly good vacuum cleaner for this. They had me cut the cord off of this thing, all over this. This was it. And granted, the other switch on the inside was it as well, right? The other switch on the inside, listen, okay, water getting in there, you know, it's supposed to be watertight, it wasn't, that's one thing. But like this, you know that this is going to get wet.

What kind of fucking moron designs this shit this way? Look at this. Look at the, this is on the outside of the vacuum. You have, you have exposed metal contacts on the outside of a fucking wet vacuum. You fucking moron. Wow. Fuck you, TTL floor care. Holy shit, this is so fucking stupid. The only thing stupider than this is the fact that it took me this long to figure it out. And by me figuring it out, I'm actually taking credit for somebody in my audience that figured it out for me, because I was too stupid to figure it out.

Okay, so I'm going to clean the top side first, and then let's see if I can get this piece off of here so I can do this next. You are pushed in there. Brush roll! Nice! Fuck you, Hoover. Waited a month for your fucking warranty program. You didn't replace shit. Look at this bullshit. Fucking piece of shit company. See, look at this shit. Your replacement should ship in 10 to 14 days. It's been a fucking month, you cunt. Look at this shit. Look at this fucking scam. Please allow 10 to 14 business days. Fucking corresponding with you since fucking September. It's almost the end of November. Still a broken goddamn vacuum.

So let it be known that the switches are not liquid resistant in this piece of shit. And above all, let's just go over this logically. This is a wet, dry vacuum. It's going to spit out water over here, and then it's going to suck up the water over here. And in spite of the fact that this is designed and advertised, its purpose is to shoot out water and suck it back up. It has contacts over here that are not liquid resistant that will literally stop the thing from working.

And when you go to try to RMA it, they will put it off for so long that they will hope that you will buy a new one. They will stall for months. They will tell you to cut the cord. They will tell you to take pictures. They will tell you to take videos. They will tell you to take pictures of the cereals, of the pictures that you already took. They will have you rip apart your shit and fucking send them photos of you destroying it. You designed the fact of shit, and I hope nobody ever buys it again.

And I hope the ten fucking dollars you saved by not sending me the part that I needed was worth the publicity for you, you fucking piece of shit company. Okay, back to this. And now that's not even talking about the switches inside, because you have to remember, this thing had two problems. The first problem is that it was stuck in self-clean mode all the time, because it's not even just the external part that is not waterproof. And you actually design a vacuum that has a base where it's charging the battery based on contacts on that same section that are not waterproof. And you sell that shit to people for over $400?

Here's what you should do if you bought this piece of shit. What you should do if you bought this piece of shit, let me tell you what you should do. When Hoover tells you to cut the cord, what you should do, when they tell you to cut the cord off of the product that you fucking paid for, you should cut the cord. You should buy another one from Hoover. You should send back the device that they told you to cut the cord on in the box and then file a charge back on Hoover.

Does it not say that it has a warranty on the box? It says it has a warranty on the box. But then you don't replace people's unit, and you fuck with them, and you tell them to cut cords off and take pictures of fucking labels, and you tell them to take pictures of the parent. After they take a picture of it, oh, it's not enough, take a video of it. You take a video of yourself troubleshooting it, and they're like, oh, well, let me know that you followed this advice, but you didn't even watch the video where I already did. Like, you're doing this because you want to keep people from exercising their right to a warranty.

I see right through that shit. I hope every single person that chooses to not buy one of your piece of shit products was worth the $5 to $10 that you did not spend to send me a working fucking part from my vacuum cleaner. Like, look at this. How many people have bought this piece of shit and said the same thing? I would not buy this again. I had to replace the first one because brush rolling unit would not work because of error message. Happened again to the second one, it failed twice. Not reliable. Doesn't clean, not meant for daily use. The roller stopped functioning after using it twice. Leaks.

Amazon. The self-cleaning feature fails after a few times of it working due to the base having its charging connectors in the wet area. Let me repeat. The self-cleaning feature fails after a few times of it working due to the base having its charging connectors in the wet area, which means that you fucking morons decided to put charging connectors for a lithium-ion battery right next to a part that is not liquid-proofed at all, that shoots out water, and then sucks up water.

I'm sorry, do you have Apple engineers working at your company? Are you for real? It's one thing to design a product where you have the thing shooting out water directly around a non-waterproof connector for a lithium-ion battery. It is another to keep that piece of shit product on the market. I at least appreciate the balls that you people have to say, you know what? Fuck you, customer. Fuck you, every single last one of you that thought that the Hoover brand meant something of quality. That the TTL FloorCare brand was not going to fuck you in the ass. Fucking sacks of shit.

The liquid-proof seal failing on the inside, that's one thing, right? Because that's a seal that failed, right? Putting this shit over here on the outside of the fucking unit, right where the water is going, did you hire the person that did the hinge design for the 820-2330 MacBook? Seriously?

So here's what Apple did back in 2008-2009. And by the way, never refunded a single fucking person that bought this thing. They would charge them over $600 to fix it. So this over here is two pieces. So it's not, they called this a unibody. This is the first year where they called it a unibody, but it's not. It's actually two pieces that are glued together. They put the glue right where the fans exhaust air. So the fans don't exhaust air out the right and the left. They don't exhaust air out the front. They exhaust air out the back. And they exhaust air right onto the part that is glued together.

You hired the same Apple engineer that thought it was a good idea to exhaust boiling hot air onto glue. Electrical contact. Water. This is the roller. And the roller spins with the water inside of here. So it's going to be constantly spinning. And what do you think is going to happen as this roller is spinning and you have electrical contacts over here with water? Let me get this straight. Roller. Roller gets wet with water. Roller is turning really fast like this. Roller. What do you think is going to happen with the water, huh? You fucking idiot.

Tell your friends, never buy a Hoover product. Fucking company makes me sick. Every single person that bought this shit, they should buy this vacuum. When you tell them to cut the cord, they should cut the cord, rip the shit off of it, buy another vacuum, send it back to you, and file a goddamn charge back. I hope your merchant services provider fires you. Fucking balls on these people.

That's how Italians relax, by screaming at idiots. You're not wrong, man.

This stream was sponsored by the Aden 862 hot air rework station. When after 12 years, there's not a single company that's stupid enough to sponsor your channel. So you sponsor yourself. I managed to get a slightly better deal on not just at the station, but also some of the shipping shit recently. And I'm hoping that I'm able to pass that on to all of you.

So now for some certain reasons, this might be obvious to some others, whether this based on the country of origin of this product, the price may go up over the next six months. I'm not quite sure. I don't control certain things with regards to the law and trade policy. But we will see.

If you want to be like an influencer and take four hours to fix a vacuum cleaner, three hours to try to find a spring that you can't figure out to put back together, buy this and you'll be just like me.

Yeah, we're never going to sell these things now.

All right. See you in the next video. Bye now.

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