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Netflix, in their [https://help.netflix.com/legal/termsofuse Terms of Service] (TOS), lists reasons why the quality of its content may vary from different devices, as stated in clause 4.7: "The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection." One of the factors not listed is the use of [https://developers.google.com/widevine/drm/overview Widevine], a Digital Rights Management (DRM) software which is embedded into most web browsers such as Chrome, Chromium, Electron (CEF), Firefox, Edge, Opera, Safari, etc. A DRM protects media hosted on Netflix from being screen-captured, with one of the methods using "SECURE_DECODE", which uses Widevine to decode each frame displayed. This method demands more bandwidth, with Netflix appeasing the disparity by decreasing the quality to 720p on web browsers.
=4K plan doesn't provide a 4K resolution stream<!-- A number of statements here currently made in the voice of the wiki should really be sourced, maybe referencing Louis' video? Using phrases like 'consumer rights activists believe this amounts to...' that kind of thing, while citing to Louis' video or any other reasonable sources -->=


Currently, Netflix offers 1080p video resolution on every plan they offer on their [https://help.netflix.com/en/node/24926 Plans and Pricing] for a subscription. Consumers who watch Netflix on web browsers will be paying for 1080p resolution while only receiving 720p resolution maximum due to DRM. The TOS allows Netflix to claim your device faulty or your internet speed slow to justify this behavior.
Netflix imposes restrictions on accessing 4K streaming without fully disclosing the conditions under which these restrictions apply; all prerequisites for receiving a 4K stream are not listed in the terms of use,<ref name=":3">[https://help.netflix.com/legal/termsofuse "Netflix Terms of Use"] - help.netflix.com - 24 Jan 2024 - [https://web.archive.org/web/20240125032601/https://help.netflix.com/legal/termsofuse Archive.org Version]</ref> terms & conditions,<ref>[https://www.netflix.shop/pages/terms-conditions "Netflix Shop - Terms & Conditions"] - netflix.shop - 1 June 2023 - [https://web.archive.org/web/20231128223343/https://www.netflix.shop/pages/terms-conditions Archive.org Version]</ref> or help page.<ref name=":0">[https://help.netflix.com/en/node/13444 "How to get the best video quality"] - help.netflix.com</ref> When new users sign up, Netflix defaults them to the 4K premium plan, without clearly informing them of the intentional limitations on accessing 4K content.<ref>[[:File:Netflix signup page- choose plan bottom of page.png]]</ref>
[[File:Netflix signup page- choosing your plan.png|alt=Signing up for Netflix: top of choosing your plan page|thumb|Signing up for Netflix: top of choosing your plan page]]
 
[[File:Netflix signup page- choose plan bottom of page.png|alt=Netflix signup page: plan choice, bottom of page.|thumb|Netflix signup page: plan choice, bottom of page. ]]
Netflix, in their [https://help.netflix.com/legal/termsofuse Terms of Service] (TOS), lists reasons why the quality of its content may vary from different devices, as stated in clause 4.7:<blockquote>The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection.</blockquote>One of the factors not listed is the use of [https://developers.google.com/widevine/drm/overview Widevine], a [[DRM|Digital Rights Management]] (DRM) software which is embedded into most web browsers such as Chrome, Chromium, Electron (CEF), Firefox, Edge, Opera, Safari, etc. DRM technology prevents screen capture of media hosted on Netflix. One method, such as 'SECURE_DECODE,' utilizes Widevine to decode each displayed frame. However, this process consumes more bandwidth. To compensate, Netflix lowers the streaming resolution to 720p in web browsers.
 
Currently, Netflix offers 1080p video resolution on every plan on their [https://help.netflix.com/en/node/24926 Plans and Pricing] for a subscription. Consumers who watch Netflix on web browsers will be paying for 1080p resolution while only receiving 720p resolution maximum due to DRM. The TOS allows Netflix to claim the user's device faulty or the user's internet speed slow to justify this behaviour.[[File:Netflix signup page- choose plan bottom of page.png|alt=Netflix signup page: plan choice, bottom of page.|thumb|Netflix signup page: plan choice, bottom of page.]]
[[File:Netflix terms of service covering streaming quality.png|alt=Netflix terms of service covering streaming quality|thumb|Netflix terms of service covering streaming quality]]
[[File:Netflix terms of service covering streaming quality.png|alt=Netflix terms of service covering streaming quality|thumb|Netflix terms of service covering streaming quality]]
The only time you see there are any limitations is in incredibly small font, on the bottom of the page where you choose a plan. The 4k HDR option is the default option and has an icon with very appealing colors that draw your eyes to this more expensive option, while you must scroll to the bottom  to even be linked to a document that explains the limitations. <ref>https://web.archive.org/web/20250111144808/https://help.netflix.com/legal/termsofuse</ref> The explanation provided on this terms of service that must be dug through, is completely inadequate. See below:


= Netflix Resolution Limitations in Terms of Service =
The existence of these limitations is only disclosed in small font at the bottom of the page where users select a plan. The 4K HDR option, which is set as the default, features an eye-catching icon with vibrant colors designed to draw attention to this more expensive choice. Meanwhile, users must scroll to the bottom of the page to find a link to a document explaining the limitations.<ref name=":3" />
 
==Terms of Service analysis==
 
Currently, Netflix advertises 1080p video resolution on all plans listed in their [https://help.netflix.com/en/node/24926 Plans and Pricing] section. However, consumers watching Netflix on web browsers pay for 1080p resolution but are limited to a maximum of 720p due to DRM restrictions.<ref>[[:File:Netflix terms of service covering streaming quality.png]]</ref><ref name=":3" /><!-- In my previous edit, i put a citation needed here, and this has been addressed by quoting from the TOS, however I should have been more clear about what the citation was needed for. The issue is that the statement that this allows Netflix "to claim the user's device faulty or the user's internet speed slow to justify this behavior" is effectively a legal opinion/interpretation regarding what the TOS allows for, and it is this *opinion/interpretation* which needs to come from a source, rather than being stated in the Wiki's voice. The Wiki, in factual articles, should quote the opinions of others, rather than having opinions of its own. -->
 
Netflix's Terms of Service (TOS) outlines important details regarding video-quality limitations in Section 4.7, which states:
 
<blockquote>4.7. The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR and not all plans allow you to receive content in all formats. The minimum connection speed for HD video quality (defined as a resolution of 720p or higher) is 3.0 Mbps per stream; however, we recommend a faster connection for improved video quality. A connection speed of at least 5.0 Mbps per stream is recommended to receive Full HD video quality (defined as a resolution of 1080p or higher). A connection speed of at least 15.0 Mbps per stream is recommended to receive Ultra HD video quality (defined as a resolution of 4K or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Netflix makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching Netflix content will vary based on a number of factors, including your location, available bandwidth at the time, the Netflix content you have selected and the configuration of your Netflix ready device.</blockquote>
 
==Streaming requirements and lack of disclosure==
 
===Complete list of requirements===
 
*'''Netflix Premium plan''': Subscription to the Premium Plan.
*'''Device compatibility''': Devices must support 4K playback and be Netflix-certified.
*'''Processor''': An Intel 7th generation Core CPU or newer with Intel SGX enabled, or an AMD Ryzen CPU.<ref name=":1">[https://help.netflix.com/en/node/23931 "How to use Netflix on your Windows computer or tablet"] - help.netflix.com</ref><ref>[https://reddit.com/r/Piracy/comments/189odn6/netflix_requirements_to_watch_4k_that_you_paid_for/ "Reddit - Netflix requirements to watch 4k that you paid for"] - reddit.com/r/Piracy - 3 Dec 2023</ref>
*'''GPU''': Nvidia GeForce GPU 1050 or newer, AMD Radeon RX 400 series or newer GPU.<ref name=":1" />
*'''Display requirements''': A screen with a resolution of at least 3840x2160 and HDCP 2.2-compliant HDMI ports (for external displays).
*'''DRM support''': Hardware-based DRM like Widevine L1, PlayReady v3.0 SL3000, or FairPlay is required.
*'''HEVC codec support''': Devices must support hardware decoding of the HEVC (H.265) codec for 4K playback.
*'''Internet speed''': A stable internet connection of at least 15 Mbps.
*'''Operating system''': Supported OS versions, e.g., Windows 10/11, macOS (Safari), and specific Android/iOS versions.
*'''Browser and app compatibility''': Certain browsers (e.g., Microsoft Edge, Safari) and official Netflix apps are required.
*'''Updated firmware and software''': Devices must run the latest firmware or software, NVIDIA Driver version 387.96 or newer.<ref>[https://nvidia.custhelp.com/app/answers/detail/a_id/4583/~/4k-uhd-netflix-content-on-nvidia-gpus "4K UHD Netflix content on NVIDIA GPUs"] - nvidia.custhelp.com - 29 Sep 2021</ref>
*'''Title availability''': Not all titles are available in 4K; the content must be marked as 4K or UHD.
 
===Requirements that Netflix does disclose===
 
*'''Subscription plan''': The need for the Premium Plan for 4K content.
*'''Internet speed''': The recommendation of 15 Mbps for 4K streaming.
*'''Device compatibility''': Ensuring all devices in the setup support 4K video playback.
*'''Browser and app compatibility''': Mention that Microsoft Edge (version 118 or later) or the official Netflix app is required to stream 4K content on Windows-based platforms. Likewise, mention that Safari (version 12 or later) is required for 4K playback on Macs (there’s no Netflix app for macOS).<ref name=":2">[https://help.netflix.com/en/node/30081 "Netflix supported browsers and system requirements"] - help.netflix.com</ref>
*'''Display requirements''': Mention of HDCP 2.2-compliant HDMI ports and display resolution for external devices.
*'''Account settings''': Instructions to set playback settings to High or Auto for 4K.
*'''Title verification''': Guidelines on identifying titles that support 4K or HDR.
*'''Mobile-device limitations''': It mentions HDR might not stream on mobile devices in low power mode. It also addresses limitations like Widevine DRM levels.<ref>[https://help.netflix.com/en/node/23939 "How to use Netflix on your Android phone or tablet"] - help.netflix.com</ref>
 
===Requirements that Netflix does not disclose===
 
*'''DRM requirements''': No explicit mention of the need for Widevine L1, PlayReady v3.0 SL3000, or FairPlay DRM.
*'''Codec support''': The necessity of HEVC (H.265) support is not detailed.
*'''Processor and GPU capabilities''': The requirement for devices with processors and GPUs capable of hardware decoding HEVC efficiently is not mentioned.
*'''Firmware updates''': While it suggests keeping devices updated, there is no detail on the necessity for specific firmware versions for 4K, only for Nvidia drivers.
 
==4K content isn't available on the platform even when it exists==
Netflix routinely licenses HD content even though 4K HDR is readily available, including for blockbuster movies{{Citation needed}}<ref>https://www.reddit.com/r/netflix/comments/18k554z/how_much_licensed_content_does_netflix_display_in/</ref>. This isn't advertised anywhere{{Citation needed}}.
 
For example: Transformers: Rise of the Beasts is HD only on Netflix,<ref>[https://www.netflix.com/title/81602889 "Netflix - Transformers: Rise of the Beasts"] - netflix.com</ref> whereas it’s clearly available in UHD on other platforms,<ref>[https://www.amazon.com/Transformers-Rise-Beasts-Anthony-Ramos/dp/B0BX1MWKHY "Amazon Prime - Transformers: Rise of the Beasts"] - amazon.com</ref> or Blu-ray.<ref>[https://www.amazon.com/Transformers-Rise-Beasts-4K-UHD/dp/B0C5P5K55N <nowiki>"Amazon - Transformers: Rise of the Beasts [4K UHD]"</nowiki>] - amazon.com</ref>
[[File:Netflix not providing 4k even if it exist2.png|thumb]]
Another movie is [[wikipedia:Jurassic_World:_Fallen_Kingdom|Jurassic World: Fallen Kingdom]]. A somewhat scribbled flowchart i made exists here on the page where i show i have Netflix 4K premium and can't get even 720p despite having a very good PC and internet connection, and that i know that the movie exists in higher resolution.
 
Source linking from different statements from the picture, and links from within the wikipedia pages (and more).
 
====Camera used in Jurassic World: Fallen Kingdom and final mastering resolution used in professional production in 2017====
The movie was shot with [[wikipedia:Arri_Alexa#Alexa_65|Arri Alexa]] 65, capable of a maximum recording resolution of 6560 x 3100, with these sensor crop modes:
 
1.78 Crop Mode: 5120 x 2880
 
1.50 Crop Mode: 4320 x 2880
 
LF Open Gate: 4448 x 3096
 
4K UHD: 3840 x 2160<ref>{{Cite web |last=Sciretta |first=Peter |date=24 Apr 2018 |title='Jurassic World: Fallen Kingdom' Director J.A. Bayona On Bringing Suspense Back To The Franchise [Set Visit Interview] |url=https://www.slashfilm.com/557725/j-a-bayona-interview/ |url-status=live |access-date=22 Mar 2025 |website=SlashFilm}}</ref><ref>{{Cite web |title=Technical Specifications |url=https://www.imdb.com/title/tt4881806/technical/ |url-status=live |access-date=22 Mar 2025 |website=[[IMDb]]}}</ref><ref>{{Cite web |title=Alexa 65 |url=https://www.arrirental.com/en/cameras/digital-65-mm-cameras/alexa-65 |url-status=live |access-date=22 Mar 2025 |website=ArriRental}}</ref>


== Terms of Service Analysis ==
That they would shoot a movie in UHD resolution with a camera worth 150-200k USD and downsize it to 960x540 (similar to some DVD format and even VHS we had back in the 2000's) during post processing in 2018 is extremely unlikely and unlogical.
Netflix's Terms of Service (TOS) obscures important information about video quality limitations in Section 4.7, which vaguely states:<blockquote>"HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR and not all plans allow you to receive content in all formats."</blockquote>Currently, Netflix offers 1080p video resolution on every plan they offer on their Plans and Pricing for a subscription. Consumers who watch Netflix on web browsers will be paying for 1080p resolution while only receiving 720p resolution maximum due to DRM. The TOS allows Netflix to claim your device faulty or your internet speed slow to justify this behavior.


Here is an interview with a professional in 2017 (not working on Jurassic world: Fallen Kingdom) talking about why it is common to film in ultra high resolution and downscale. Note that he never mentioned any lower resolution than 1080p:<ref>{{Cite web |last=Shapton |first=David |date=17 Jun 2017 |title=Working with resolutions above 4K: We interview renowned cinematographer Shane Hurlbut, ASC |url=https://www.redsharknews.com/production/item/3626-working-with-resolutions-above-4k-we-interview-renowned-cinematographer-shane-hurlbut |url-status=live |access-date=22 Mar 2025 |website=RedShark}}</ref><blockquote>From a technical side, sure, we can "future proof" the quality by mastering in 4K UHD and releasing in 1080p today only to re-release our films in 4K UHD years later without having to scale the resolution where we lose quality over the image.</blockquote>An additional take from the same interview which is a bit relevant because Jurassic World: Fallen Kingdom uses alot of VFX:<blockquote>In some projects, we're starting to bring in a lot more VFX, so having the added resolution makes a big difference with our VFX team, giving them a larger canvas to work with.</blockquote>


== Terms of Service Analysis ==
Netflix's Terms of Service (TOS) obscures important information about video quality limitations in Section 4.7, which vaguely states:<blockquote>4.7. The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR and not all plans allow you to receive content in all formats. The minimum connection speed for HD video quality (defined as a resolution of 720p or higher) is 3.0 Mbps per stream; however, we recommend a faster connection for improved video quality. A connection speed of at least 5.0 Mbps per stream is recommended to receive Full HD video quality (defined as a resolution of 1080p or higher). A connection speed of at least 15.0 Mbps per stream is recommended to receive Ultra HD video quality (defined as a resolution of 4K or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Netflix makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching Netflix content will vary based on a number of factors, including your location, available bandwidth at the time, the Netflix content you have selected and the configuration of your Netflix ready device.</blockquote>Currently, Netflix offers 1080p video resolution on every plan they offer on their Plans and Pricing for a subscription. Consumers who watch Netflix on web browsers will be paying for 1080p resolution while only receiving 720p resolution maximum due to DRM. The TOS allows Netflix to claim your device faulty or your internet speed slow to justify this behavior.


== Key Issues ==
An entertainment journalism website announced the different home release versions of the movie in 2018:<ref>{{Cite web |last=Foutch |first=Haleigh |date=24 Jul 2018 |title='Jurassic World: Fallen Kingdom' Blu-ray Release Date & Features Revealed |url=https://collider.com/jurassic-world-fallen-kingdom-blu-ray-release-date-features/ |url-status=live |access-date=22 Mar 2025 |website=Collider}}</ref><blockquote>''Jurassic World: Fallen Kingdom'' arrives on Digital and via the digital movie app MOVIES ANYWHERE on September 4, 2018, as well as on 4K Ultra HD, 3D Blu-rayTM, Blu-rayTM, DVD and On Demand on September 18, 2018, Additionally, Universal is dropping a ''Jurassic'' five-film collection on 4K Ultra HD, Blu-rayTM and DVD on September 18, 2018</blockquote>


# '''Lack of Transparency'''
====Additional proof that there exist high-resolution versions of the movie====
Forbes review: "Fallen Kingdom is a gorgeous, mostly enjoyable blockbuster that looked great in IMAX."[https://www.forbes.com/sites/scottmendelson/2018/06/06/review-jurassic-world-fallen-kingdom-finally-escapes-the-island/]


* The TOS does not explicitly list supported hardware
Jurassic World: Fallen Kingdom 4K review [https://www.avforums.com/reviews/jurassic-world-fallen-kingdom-4k-blu-ray-review.15524/]
* The TOS claims the issue may be your device's '''capabilities,''' without mentioning that Netflix places '''specific limitations''' on what devices are capable of.
* Whether a device is '''CAPABLE''' of high bitrate, 4k video playback is not the issue; Netflix ''chooses'' to send a low bitrate, low resolution stream to specific devices, and does not provide you with the prerequisites necessary to receive a 4k stream. . The reality is that Netflix '''ACTIVELY LIMITS what devices will work in 4k without disclosing what those limits are to you.'''
* No clear information about browser limitations to 720p due to DRM
* No direct way to determine if a device is "Netflix ready"


# '''Buried Information'''
Another Jurassic World: Fallen Kingdom 4K review:[https://www.highdefwatch.com/post/4k-delivers-great-picture-and-sound-in-jurassic-world-fallen-kingdom]


* The only time you see there are any limitations is in incredibly small font, on the bottom of the page where you choose a plan
More sources that show/sell high resolution versions of the movie [https://www.blu-ray.com/movies/Jurassic-World-Fallen-Kingdom-4K-Blu-ray/206399/][https://ultrahd.highdefdigest.com/60793/jurassicworldfallenkingdom4kultrahdbluray.html]
* The 4k HDR option is the default option and has an icon with very appealing colors that draw your eyes to this more expensive option
* Users must scroll to the bottom to even be linked to a document that explains the limitations


# '''Inadequate Disclosure'''
A "making of the film" video on youtube, on a channel owned by Universal Pictures themselves, and they state in the description of the video "Own it on 4K Ultra HD, Blu-ray, DVD & Digital Now"[https://www.youtube.com/watch?v=E4zXawfBi1o&ab_channel=UniversalPicturesAll-Access]


* Section 4.9 deflects responsibility by telling users to '''"look solely to the entity that manufactured and/or sold you the Netflix ready device"'''; without providing any information to you, or the manufacturer of your computer/operating system, on what prerequisites exist for that device to receive a 4k stream from netflix.
You can rent the video on youtube in 1080p.[https://www.youtube.com/watch?v=0ETePG9F6Zk&ab_channel=YouTubeMovies]
* The explanation provided in the terms of service, which must be dug through, is completely inadequate
[[File:Jurassic world Fallen Kingdom High-res preview at youtube.png|thumb]]
* No clear guidance on how to determine device compatibility before subscribing
(I added another picture where i show that the feed on youtube IS in fact 1080p, and it also shows that my connection speed is 55004 Kbps or around 55 Mbps, buffring the video to 37.81s took a handful of seconds, more proof to show that my connection speed is not part of the issue.)<!-- Feel free to add more sources of the movie after "More sources that show/sell high resolution versions of the movie" -->
==References==
<references />


This represents a modern consumer protection issue where '''technical limitations put in place by the vendor to retain control over your experience''' negatively affect service quality and are obscured from consumers at the point of purchase; while still charging premium prices for resolutions that they knowingly restrict many devices, browsers, operating systems, and hardware form playing back; even if they are fully capable of doing so.<references />
[[Category:Netflix]]

Latest revision as of 14:18, 22 March 2025

4K plan doesn't provide a 4K resolution stream[edit | edit source]

Netflix imposes restrictions on accessing 4K streaming without fully disclosing the conditions under which these restrictions apply; all prerequisites for receiving a 4K stream are not listed in the terms of use,[1] terms & conditions,[2] or help page.[3] When new users sign up, Netflix defaults them to the 4K premium plan, without clearly informing them of the intentional limitations on accessing 4K content.[4]

Netflix, in their Terms of Service (TOS), lists reasons why the quality of its content may vary from different devices, as stated in clause 4.7:

The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection.

One of the factors not listed is the use of Widevine, a Digital Rights Management (DRM) software which is embedded into most web browsers such as Chrome, Chromium, Electron (CEF), Firefox, Edge, Opera, Safari, etc. DRM technology prevents screen capture of media hosted on Netflix. One method, such as 'SECURE_DECODE,' utilizes Widevine to decode each displayed frame. However, this process consumes more bandwidth. To compensate, Netflix lowers the streaming resolution to 720p in web browsers. Currently, Netflix offers 1080p video resolution on every plan on their Plans and Pricing for a subscription. Consumers who watch Netflix on web browsers will be paying for 1080p resolution while only receiving 720p resolution maximum due to DRM. The TOS allows Netflix to claim the user's device faulty or the user's internet speed slow to justify this behaviour.

Netflix signup page: plan choice, bottom of page.
Netflix signup page: plan choice, bottom of page.
Netflix terms of service covering streaming quality
Netflix terms of service covering streaming quality

The existence of these limitations is only disclosed in small font at the bottom of the page where users select a plan. The 4K HDR option, which is set as the default, features an eye-catching icon with vibrant colors designed to draw attention to this more expensive choice. Meanwhile, users must scroll to the bottom of the page to find a link to a document explaining the limitations.[1]

Terms of Service analysis[edit | edit source]

Currently, Netflix advertises 1080p video resolution on all plans listed in their Plans and Pricing section. However, consumers watching Netflix on web browsers pay for 1080p resolution but are limited to a maximum of 720p due to DRM restrictions.[5][1]

Netflix's Terms of Service (TOS) outlines important details regarding video-quality limitations in Section 4.7, which states:

4.7. The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR and not all plans allow you to receive content in all formats. The minimum connection speed for HD video quality (defined as a resolution of 720p or higher) is 3.0 Mbps per stream; however, we recommend a faster connection for improved video quality. A connection speed of at least 5.0 Mbps per stream is recommended to receive Full HD video quality (defined as a resolution of 1080p or higher). A connection speed of at least 15.0 Mbps per stream is recommended to receive Ultra HD video quality (defined as a resolution of 4K or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Netflix makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching Netflix content will vary based on a number of factors, including your location, available bandwidth at the time, the Netflix content you have selected and the configuration of your Netflix ready device.

Streaming requirements and lack of disclosure[edit | edit source]

Complete list of requirements[edit | edit source]

  • Netflix Premium plan: Subscription to the Premium Plan.
  • Device compatibility: Devices must support 4K playback and be Netflix-certified.
  • Processor: An Intel 7th generation Core CPU or newer with Intel SGX enabled, or an AMD Ryzen CPU.[6][7]
  • GPU: Nvidia GeForce GPU 1050 or newer, AMD Radeon RX 400 series or newer GPU.[6]
  • Display requirements: A screen with a resolution of at least 3840x2160 and HDCP 2.2-compliant HDMI ports (for external displays).
  • DRM support: Hardware-based DRM like Widevine L1, PlayReady v3.0 SL3000, or FairPlay is required.
  • HEVC codec support: Devices must support hardware decoding of the HEVC (H.265) codec for 4K playback.
  • Internet speed: A stable internet connection of at least 15 Mbps.
  • Operating system: Supported OS versions, e.g., Windows 10/11, macOS (Safari), and specific Android/iOS versions.
  • Browser and app compatibility: Certain browsers (e.g., Microsoft Edge, Safari) and official Netflix apps are required.
  • Updated firmware and software: Devices must run the latest firmware or software, NVIDIA Driver version 387.96 or newer.[8]
  • Title availability: Not all titles are available in 4K; the content must be marked as 4K or UHD.

Requirements that Netflix does disclose[edit | edit source]

  • Subscription plan: The need for the Premium Plan for 4K content.
  • Internet speed: The recommendation of 15 Mbps for 4K streaming.
  • Device compatibility: Ensuring all devices in the setup support 4K video playback.
  • Browser and app compatibility: Mention that Microsoft Edge (version 118 or later) or the official Netflix app is required to stream 4K content on Windows-based platforms. Likewise, mention that Safari (version 12 or later) is required for 4K playback on Macs (there’s no Netflix app for macOS).[9]
  • Display requirements: Mention of HDCP 2.2-compliant HDMI ports and display resolution for external devices.
  • Account settings: Instructions to set playback settings to High or Auto for 4K.
  • Title verification: Guidelines on identifying titles that support 4K or HDR.
  • Mobile-device limitations: It mentions HDR might not stream on mobile devices in low power mode. It also addresses limitations like Widevine DRM levels.[10]

Requirements that Netflix does not disclose[edit | edit source]

  • DRM requirements: No explicit mention of the need for Widevine L1, PlayReady v3.0 SL3000, or FairPlay DRM.
  • Codec support: The necessity of HEVC (H.265) support is not detailed.
  • Processor and GPU capabilities: The requirement for devices with processors and GPUs capable of hardware decoding HEVC efficiently is not mentioned.
  • Firmware updates: While it suggests keeping devices updated, there is no detail on the necessity for specific firmware versions for 4K, only for Nvidia drivers.

4K content isn't available on the platform even when it exists[edit | edit source]

Netflix routinely licenses HD content even though 4K HDR is readily available, including for blockbuster movies[citation needed][11]. This isn't advertised anywhere[citation needed].

For example: Transformers: Rise of the Beasts is HD only on Netflix,[12] whereas it’s clearly available in UHD on other platforms,[13] or Blu-ray.[14]

Another movie is Jurassic World: Fallen Kingdom. A somewhat scribbled flowchart i made exists here on the page where i show i have Netflix 4K premium and can't get even 720p despite having a very good PC and internet connection, and that i know that the movie exists in higher resolution.

Source linking from different statements from the picture, and links from within the wikipedia pages (and more).

Camera used in Jurassic World: Fallen Kingdom and final mastering resolution used in professional production in 2017[edit | edit source]

The movie was shot with Arri Alexa 65, capable of a maximum recording resolution of 6560 x 3100, with these sensor crop modes:

1.78 Crop Mode: 5120 x 2880

1.50 Crop Mode: 4320 x 2880

LF Open Gate: 4448 x 3096

4K UHD: 3840 x 2160[15][16][17]

That they would shoot a movie in UHD resolution with a camera worth 150-200k USD and downsize it to 960x540 (similar to some DVD format and even VHS we had back in the 2000's) during post processing in 2018 is extremely unlikely and unlogical.

Here is an interview with a professional in 2017 (not working on Jurassic world: Fallen Kingdom) talking about why it is common to film in ultra high resolution and downscale. Note that he never mentioned any lower resolution than 1080p:[18]

From a technical side, sure, we can "future proof" the quality by mastering in 4K UHD and releasing in 1080p today only to re-release our films in 4K UHD years later without having to scale the resolution where we lose quality over the image.

An additional take from the same interview which is a bit relevant because Jurassic World: Fallen Kingdom uses alot of VFX:

In some projects, we're starting to bring in a lot more VFX, so having the added resolution makes a big difference with our VFX team, giving them a larger canvas to work with.


An entertainment journalism website announced the different home release versions of the movie in 2018:[19]

Jurassic World: Fallen Kingdom arrives on Digital and via the digital movie app MOVIES ANYWHERE on September 4, 2018, as well as on 4K Ultra HD, 3D Blu-rayTM, Blu-rayTM, DVD and On Demand on September 18, 2018, Additionally, Universal is dropping a Jurassic five-film collection on 4K Ultra HD, Blu-rayTM and DVD on September 18, 2018

Additional proof that there exist high-resolution versions of the movie[edit | edit source]

Forbes review: "Fallen Kingdom is a gorgeous, mostly enjoyable blockbuster that looked great in IMAX."[1]

Jurassic World: Fallen Kingdom 4K review [2]

Another Jurassic World: Fallen Kingdom 4K review:[3]

More sources that show/sell high resolution versions of the movie [4][5]

A "making of the film" video on youtube, on a channel owned by Universal Pictures themselves, and they state in the description of the video "Own it on 4K Ultra HD, Blu-ray, DVD & Digital Now"[6]

You can rent the video on youtube in 1080p.[7]

(I added another picture where i show that the feed on youtube IS in fact 1080p, and it also shows that my connection speed is 55004 Kbps or around 55 Mbps, buffring the video to 37.81s took a handful of seconds, more proof to show that my connection speed is not part of the issue.)

References[edit | edit source]

  1. ↑ Jump up to: 1.0 1.1 1.2 "Netflix Terms of Use" - help.netflix.com - 24 Jan 2024 - Archive.org Version
  2. ↑ "Netflix Shop - Terms & Conditions" - netflix.shop - 1 June 2023 - Archive.org Version
  3. ↑ "How to get the best video quality" - help.netflix.com
  4. ↑ File:Netflix signup page- choose plan bottom of page.png
  5. ↑ File:Netflix terms of service covering streaming quality.png
  6. ↑ Jump up to: 6.0 6.1 "How to use Netflix on your Windows computer or tablet" - help.netflix.com
  7. ↑ "Reddit - Netflix requirements to watch 4k that you paid for" - reddit.com/r/Piracy - 3 Dec 2023
  8. ↑ "4K UHD Netflix content on NVIDIA GPUs" - nvidia.custhelp.com - 29 Sep 2021
  9. ↑ "Netflix supported browsers and system requirements" - help.netflix.com
  10. ↑ "How to use Netflix on your Android phone or tablet" - help.netflix.com
  11. ↑ https://www.reddit.com/r/netflix/comments/18k554z/how_much_licensed_content_does_netflix_display_in/
  12. ↑ "Netflix - Transformers: Rise of the Beasts" - netflix.com
  13. ↑ "Amazon Prime - Transformers: Rise of the Beasts" - amazon.com
  14. ↑ "Amazon - Transformers: Rise of the Beasts [4K UHD]" - amazon.com
  15. ↑ Sciretta, Peter (24 Apr 2018). "'Jurassic World: Fallen Kingdom' Director J.A. Bayona On Bringing Suspense Back To The Franchise [Set Visit Interview]". SlashFilm. Retrieved 22 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  16. ↑ "Technical Specifications". IMDb. Retrieved 22 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  17. ↑ "Alexa 65". ArriRental. Retrieved 22 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  18. ↑ Shapton, David (17 Jun 2017). "Working with resolutions above 4K: We interview renowned cinematographer Shane Hurlbut, ASC". RedShark. Retrieved 22 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
  19. ↑ Foutch, Haleigh (24 Jul 2018). "'Jurassic World: Fallen Kingdom' Blu-ray Release Date & Features Revealed". Collider. Retrieved 22 Mar 2025.{{cite web}}: CS1 maint: url-status (link)
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