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{{InfoboxCompany
{{InfoboxCompany
| Name = {{PAGENAME}}
| Name = {{PAGENAME}}
| Type =
| Type =Private
| Founded =1990
| Founded =1990
| Industry =Solar Inverters, Dehumidifiers
| Industry =Solar Inverters, Dehumidifiers
| Official Website =https://deye.com
| Official Website =https://deye.com
| Logo =QuestionMark.svg
| Logo =Deye Logo.png
}}Deye initially started out making dehumidifiers, but the Ningbo, China based company hat since become one of the biggest players in the solar inverter market.
}}Deye initially started out making dehumidifiers, but the Ningbo, China based company has since become one of the biggest players in the solar inverter market.
 
A German YouTuber recently [https://www.youtube.com/watch?v=Aoun-p9nvwA took a sponsored factory tour] [German], showing production of their solar inverters.


==Consumer impact summary==
==Consumer impact summary==
Line 23: Line 25:
This raises customer protection concerns if a manufacturer has the ability to destroy or render unusable equipment legally purchased by an individual, but also cyber security concerns if a Chinese company (all of which are controlled by the state as per law of the PRC) or an individual or group who gains control of the system has the power to remotely disable or destroy infrastructure in other countries.
This raises customer protection concerns if a manufacturer has the ability to destroy or render unusable equipment legally purchased by an individual, but also cyber security concerns if a Chinese company (all of which are controlled by the state as per law of the PRC) or an individual or group who gains control of the system has the power to remotely disable or destroy infrastructure in other countries.
===RelayGate (''July 2023'')===
===RelayGate (''July 2023'')===
A group of YouTubers revealed that Deye submitted compliant solar micro inverter devices for certification by German authorities, but later omitted a critical safety component (safety relay) in production runs of several models that were shipped to customers in that area. It was estimated that up to 25% of balcony micro solar installations were affected. After the scandal went public, Deye offered customers a free additional relais box to retrofit the missing safety component to the relevant devices.<ref>{{Cite web |last=Möcker |first=Andrijan |date=2023-07-18 |title=RelayGate: Deye Solar Microinverters Lack Essential Part |url=https://www.heise.de/news/RelayGate-Deye-Solar-Microinverters-Lack-Essential-Part-9220307.html |access-date=2025-03-07 |website=Heise Online}}</ref>
A group of YouTubers revealed that Deye submitted compliant solar micro inverter devices for certification by German authorities, but later omitted a critical safety component (safety relay) in production runs of several models that were shipped to customers in that area. It was estimated that up to 25% of German balcony micro solar installations were affected. After the scandal went public, Deye offered customers a free additional relais box to retrofit the missing safety component to the relevant devices.<ref>{{Cite web |last=Möcker |first=Andrijan |date=2023-07-18 |title=RelayGate: Deye Solar Microinverters Lack Essential Part |url=https://www.heise.de/news/RelayGate-Deye-Solar-Microinverters-Lack-Essential-Part-9220307.html |access-date=2025-03-07 |website=Heise Online}}</ref>


==Ways to operate inverters without internet or a cloud==
==Ways to operate inverters without internet or a cloud==
For security reasons and in light of precendets of inverters being disabled remotely, it is recommended not to connect an inverter to the internet and to avoid using the manufacturer's cloud services.
For security reasons and in light of precedents of inverters being disabled remotely, it is recommended not to connect an inverter to the internet and to avoid using the manufacturer's cloud services.


Some Deye solar inverters can be used with [https://solar-assistant.io/ SolarAssistant], a solution that runs on the local network on a RaspberryPi and makes all data and settings available to smart home systems via MQTT. It is neither free nor open source, but supports a wide range of inverters and makes the data available using open standards. Many but not all Deye inverters are supported, particularly not the micro inverters affected by the incidents described above.
Some Deye solar inverters can be used with [https://solar-assistant.io/ SolarAssistant], a solution that runs on the local network on a RaspberryPi and makes all data and settings available to smart home systems via MQTT. It is neither free nor open source, but supports a wide range of inverters and makes the data available using open standards. Many but not all Deye inverters are supported. Unsupported models include the micro inverters affected by the incidents described above.


Alternatively, other brands of inverter which directly offer local APIs without a cloud can be considered. This allows the inverters to be connected to a local smart home system like Home Assistant without going through the manufacturer or even connecting them to the internet. For micro solar installations such as balcony mounted panels with a micro inverter, the [https://emea.apsystems.com/diy/ez1/ APSystems EZ-1] offers a local API out of the box. For bigger installations, companies such as [https://www.fronius.com Fronius] also offer local cloud-free integration.
Alternatively, other brands of inverter which directly offer local APIs without a cloud can be considered. This allows the inverters to be connected to a local smart home system like Home Assistant without going through the manufacturer or even connecting them to the internet. For micro solar installations such as balcony mounted panels with a micro inverter, the [https://emea.apsystems.com/diy/ez1/ APSystems EZ-1] offers a local API out of the box. For bigger installations, companies such as [https://www.fronius.com Fronius] also offer local cloud-free integration.

Latest revision as of 20:57, 8 March 2025

Deye
Basic information
Founded 1990
Type Private
Industry Solar Inverters, Dehumidifiers
Official website https://deye.com

Deye initially started out making dehumidifiers, but the Ningbo, China based company has since become one of the biggest players in the solar inverter market.

A German YouTuber recently took a sponsored factory tour [German], showing production of their solar inverters.

Consumer impact summary[edit | edit source]

Overview of concerns that arise from the company's conduct regarding (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

$2

Incidents[edit | edit source]

This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the Deye category.

Inverters intentionally bricked by manufacturer over the internet (November 2024)[edit | edit source]

Deye intentionally disabled inverters remotely if they were connected to the internet. Deye has an exclusive agreement with a dealer/distributor in the United States and the bricked devices were the ones thought by them to be imported by unofficial means, citing compliance concerns. However, not only legally purchased devices were affected, also users in other regions found their micro inverters displaying an error message and refusing to operate.[1][2]

This raises customer protection concerns if a manufacturer has the ability to destroy or render unusable equipment legally purchased by an individual, but also cyber security concerns if a Chinese company (all of which are controlled by the state as per law of the PRC) or an individual or group who gains control of the system has the power to remotely disable or destroy infrastructure in other countries.

RelayGate (July 2023)[edit | edit source]

A group of YouTubers revealed that Deye submitted compliant solar micro inverter devices for certification by German authorities, but later omitted a critical safety component (safety relay) in production runs of several models that were shipped to customers in that area. It was estimated that up to 25% of German balcony micro solar installations were affected. After the scandal went public, Deye offered customers a free additional relais box to retrofit the missing safety component to the relevant devices.[3]

Ways to operate inverters without internet or a cloud[edit | edit source]

For security reasons and in light of precedents of inverters being disabled remotely, it is recommended not to connect an inverter to the internet and to avoid using the manufacturer's cloud services.

Some Deye solar inverters can be used with SolarAssistant, a solution that runs on the local network on a RaspberryPi and makes all data and settings available to smart home systems via MQTT. It is neither free nor open source, but supports a wide range of inverters and makes the data available using open standards. Many but not all Deye inverters are supported. Unsupported models include the micro inverters affected by the incidents described above.

Alternatively, other brands of inverter which directly offer local APIs without a cloud can be considered. This allows the inverters to be connected to a local smart home system like Home Assistant without going through the manufacturer or even connecting them to the internet. For micro solar installations such as balcony mounted panels with a micro inverter, the APSystems EZ-1 offers a local API out of the box. For bigger installations, companies such as Fronius also offer local cloud-free integration.

In both cases, a private VPN can be set up to connect to the home network on the go, a feature found in many prosumer routers. This way monitoring and control is still possible from a mobile device on the go, while the inverter is not exposed to the internet or a cloud.

See also[edit | edit source]

Link to relevant theme articles or companies with similar incidents.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

References[edit | edit source]

  1. the solarboi, derek (2024-11-30). "Deye Addresses Bricked Inverter Controversy". the SOLARBOI. Retrieved 2025-03-07.
  2. Knop, Dirk (2024-11-30). "Photovoltaics: Deactivated Deye and Sol-Ark inverters in the USA". Heise Online. Retrieved 2025-03-07.
  3. Möcker, Andrijan (2023-07-18). "RelayGate: Deye Solar Microinverters Lack Essential Part". Heise Online. Retrieved 2025-03-07.