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===User testing for mandatory paid subscription into Tado Smart Thermostat app=== ''Main Article:'' [[User testing for mandatory paid subscription into Tado Smart Thermostat app]] In February of 2025, Tado had introduced new terms for users via app notification. The general premise of the change is that the app would be pay-walling features that were free upon purchasing the initial product. Many users refused to accept the new terms only to find out the new changes was a scheme fabricated by Tado to ''"test"'' if users were willing to pay for features that were already free within the app. ====Tado's Efforts to Remove Negative Trustpilot Reviews==== ''Sub Article:'' [[User testing for mandatory paid subscription into Tado Smart Thermostat app#Tado's Efforts to Remove Negative Trustpilot Reviews|Tado's Efforts to Remove Negative Trustpilot Reviews]] This move agitated consumers to leave review warnings to future consumers about the sellers untrustworthy business behavior. Instead of addressing the feedback Tado has mass flagged reviews warning uses about the changes as '''defamatory/false'''. Tado has sent a very clear message that it is not concerned about the quality of the product or the consumer's rights as they value profits above all else.
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