Editing RepairShopr (section)

==Controversies==

===AI tools and data usage===
''Main Article:'' [[RepairShopr Data Privacy#AI tools and data usage|AI tools and data usage]]

As of the latest terms of RepairShopr has granted itself the right to "user content" and "usage information" to train future AI models. While the parent company Syncro claims no AI features are in the works. Many consumers argue that this term allows a backdoor into adding and training these types of tools whenever they please. Businesses and consumers alike are concerned with the lack of privacy and storing such sensitive information to indirectly profit off of. 

===Opt-out policies===
''Main Article:'' [[RepairShopr Data Privacy#Opt-out policies|Opt-out policies]]

RepairShopr's terms require cooperation's to Opt-out of data collection. Meaning that unless the company takes the proactive steps to ensure their data won't be used by Syncro they automatically accept. Not only is it one sided but is also operated on a "go-forward" basis retaining all previous information before the business opted out of the data collection.

===Increased costs with decline in functionality===
''Main Article:'' [[RepairShopr Data Privacy#Increased costs and decline in functionality|Increased costs and decline in functionality]]

After the acquisition by Syncro RepairShopr's subscriptions fees have risen by 40%. Users have pointed out worse functionality of the platform since then including basic functionalities like email communications with customers along with frequent downtime outages undermining the reliability as an effective easy tool.

===Transparency and communication===
''Main Article:'' [[RepairShopr Data Privacy#Transparency and communication|Transparency and communication]]

By late December of 2024 a notification went out to users. This policy had been enacted weeks before the notice went out to the users on the platform. Customers scrutinized RepairShopr's late notice being unable to deliver changes when new terms were enacted without the users consent. This update had also been buried under a bunch of non-critical updates obscuring many people from being able to see what was actually changed.