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Security
Security is an engineering principal whereby the risk of an unauthorized malicious agent gaining control of a product, its information, or its environment is minimized. Security of programs and physical products is critical to consumer protection.
Security vulnerabilities[edit | edit source]
A security vulnerability is any function of a product that allows an unauthorized agent is able to gain some level of control over the product, its information, or the product's environment. Vulnerability severity can range depending on how much access an unauthorized agent is granted. To further understand vulnerabilities it is useful to list some real examples:
- The apache log4j exploit[1] where a malicious user could remotely execute code (known as an RCE Attack) by feeding the logger malicious data which causes it to download and execute malicious code. This vulnerability could compromise the security of nearly any system running applications with older versions of log4j. The impact of the log4j exploit could have been massive due to its status as a Java library, meaning that many programs use it solely for the purpose of logging information causing log4j to have massive reach.
- The NoFly.csv leak where the majority if not the entirety of the US No Fly list was exposed on an unsecured server.[2] Similar data leaks have and can occur containing more sensitive user information: emails, passwords, real names, SSNs, etc.
Security vulnerabilities primarily show up in software products but they can also exist in real life. Home security often depends upon locks which are themselves physical security implementations that prevent intruders from entering but this does not stop someone from just smashing the window: a physical security vulnerability
How security relates to consumer rights[edit | edit source]
Security is both a blessing and a curse towards control over the things consumers own. Being forced to login to a laptop to use it is a sensible decision, being forced to connect your treadmill to the internet and gain authorization just to run on it (as seen here) is not. Companies may use security as an excuse to reduce consumer control and so it is important to identify these misuses. If a company takes away consumer rights using security as an excuse consider that "the emperor may not have any clothes" and their security is not as strong as they portray it.
Poor security principals harm the consumer[edit | edit source]
A large number of security incidents are caused because the producer of a product has a general misunderstanding of what security is and how to produce secure products. In addition a misunderstanding of the purpose of security can induce companies to take actions capable of harming consumer rights.
Security through obscurity[edit | edit source]
Obscuring, or hiding, a product's information increases the time a person or organization would need to take to fully understand how a product works. While this will delay the discovery of security vulnerabilities it can never stop them, in addition obscuring product information prevents maintenance of products by the consumer, violating their right to repair.
Security through authorization[edit | edit source]
Authorization is the process of confirming that a user is who they say they are. Authorization processes are extremely important to the functioning of the internet but risk becoming a security vulnerability and threat to consumer rights if used improperly. Authorization features can be used by companies to lock out features when the user's subscription expires, in this case the purpose of authorization is lost because the user need not confirm who they are, just that they have a valid subscription. These sorts of lock-outs are significant in that the product's physical features still work but the company is intentionally preventing the user from accessing them because their internet-based subscription has ended.
Authorization for the sake of company product control harms the consumer's right to own their purchase and also can introduce new attack vectors for malicious actors. Attack vectors may be introduced within the product itself: malicious actors can't remotely hack a fridge without an internet connection but they might be able to hack a smart fridge that has the user login via the internet. Attack vectors may be introduced on the user's information as the company now needs to store authorization information (password hashes, usernames, emails, god forbid in clear text) and may do so insecurely opening themselves to attack.
How to avoid losing rights in the name of "security"[edit | edit source]
- Avoid using physical and software products that needlessly require connection to the internet. Your fridge does not need to be "smart". Choosing to use a smart appliance opens the door for companies to take away your rights as well as open you to security vulnerabilities.
- Avoid using physical products that require a proprietary app to use. While the product itself may not connect directly to the internet, your internet device now serves as a bridge to it. This opens the door for companies to take away your rights via the app. In addition the app itself may have security vulnerabilities of its own.
- Avoid using physical products that need a subscription to use, a normal treadmill won't brick itself if the company goes out of business, or decides to eliminate a subscription free feature in the name of safety or security.
- Avoid using closed-source products if equivalent open-source products exist. Open source products are not necessarily more secure, but they are far less likely to violate a consumer's rights simply because the consumer has the ability to change the product as they wish.
References[edit | edit source]
- ↑ "What is the Log4j vulnerability?" - ibm.com - accessed 1/22/2025
- ↑ "EXCLUSIVE: U.S. airline accidentally exposes ‘No Fly List’ on unsecured server" - dailydot.com - accessed 1/22/2025