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Valve removes arbitration requirement from Steam Subscriber Agreement: Difference between revisions

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Add context around the decision to drop the forced arbitration clause
 
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== Sources/Links ==
== Sources/Links ==


* Link to the Steam news article: https://store.steampowered.com/news/app/593110/view/4696781406111167991
* Link to the Steam news article: https://store.steampowered.com/news/app/593110/view/4696781406111167991. [https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/ Archived] from the original on 27 September, 2024. Retrieved 17 January, 2025.
* Link to the Steam Subscriber Agreement: https://store.steampowered.com/subscriber_agreement
* Link to the Steam Subscriber Agreement: https://store.steampowered.com/subscriber_agreement. [https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/ Archived] from the original on 28 September, 2024. Retrieved 17 January, 2025.
* Louis Rossmann's video on the news: https://www.youtube.com/watch?v=1f81qXxggo8
* Louis Rossmann's video on the news: https://www.youtube.com/watch?v=1f81qXxggo8
* NACA's arbitration definition: https://www.consumeradvocates.org/for-consumers/arbitration/
* NACA's arbitration definition: [https://www.consumeradvocates.org/for-consumers/arbitration/ https://www.consumeradvocates.org/for-consumers/arbitration/.] . [https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/ Archived] from the original on 1 January, 2025. Retrieved 17 January, 2025.
* [1] "Steam doesn’t want to pay arbitration fees, tells gamers to sue instead": https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/
* [1] "Steam doesn’t want to pay arbitration fees, tells gamers to sue instead": https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/. [https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ Archived] from the original on 17 December, 2024. Retrieved 17 January, 2025.


[[Category:Valve Corporation]]
[[Category:Valve Corporation]]

Latest revision as of 13:48, 23 January 2025

In September 2024, Valve removed both the individual binding arbitration requirements and class-action waiver from the Steam Subscriber Agreement, which is, essentially, Steam's End-User License Agreement. This was done because of a pending class-action lawsuit wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."[1]

Implications[edit | edit source]

This restores consumer rights to both court litigation and class-action lawsuits, rather than being bound to forced arbitration, for resolving disputes with Steam.

Sources/Links[edit | edit source]