Consumer Protection Profile

The Consumer Protection Profile (CPP) is intended to be an 'at-a-glance' summary of a product or organization.

Since objective commentary is vital, all pages using the CPP must adhere to the same standards.

Categories

There are strictly 3 categories:

1. Privacy
2. Transparency
3. Freedom

Each category may have a status of:

1. No Concerns
2. Minor Concerns
3. Moderate Concerns
4. Significant Concerns

Deciding Statuses

Since each category is different, each needs different criteria by which a status is decided.

To decide the status for Privacy:

1. No Concerns: There are no referenced incidents or contracts that negatively impact consumers' privacy
2. Minor Concerns: There is at least 1 referenced incident or contract that negatively impacts consumers' privacy
3. Moderate Concerns: There is at least 1 referenced incident or contract that proves that consumer data is shared with third parties
4. Significant Concerns: There is at least 1 referenced incident or contract that proves that consumer data is sold to third parties

To decide the status for Transparency:

1. No Concerns: There are no referenced incidents or contracts that bring the transparency of the company/service into question
2. Minor Concerns: There is at least 1 case of unclear or undefined documentation of users' rights
3. Moderate Concerns: There are 2 or more cases of unclear or undefined documentation of users' rights
4. Significant Concerns: There is at least 1 referenced major incident involving transparency

To decide the status for Freedom:

1. No Concerns: There are no referenced incidents or contracts that negatively impact consumers' freedom
2. Minor Concerns: There is at least 1 referenced incident or contract that negatively impacts consumers' freedom
3. Moderate Concerns: There is at least 1 referenced major incident pertaining to consumer freedom OR The paid user of a product/service by the company is not entitled to ownership of the product
4. Significant Concerns: There is at least 1 referenced major incident that proves the company/product/service does not currently perform it's promised function