Overview of concerns that arise from the company's conduct regarding (if applicable):
- User Freedom
- User Privacy
- Business Model
- Market Control
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$2
Car Cover.com sold many car covers under the guise of a "limited lifetime warranty". At one point the warranty and terms of condition stated 3 free car cover replacements per 1 purchased car cover. They have now updated their T&C's on their website and changed their policy to do a prorated replacement.
I've recently made a warranty claim for a product purchased in 2023 while under the 3 free replacement clause however, they are wanting to charge me the prorated fee for replacement under their updated T&C.
Original Warranty policy
https://web.archive.org/web/20230327163228/https://www.carcover.com/terms-and-conditions#Warranty-Policy-Conditions
New Warranty policy
Gold Shield 5L covers: (Cars, SUV, Truck, Van)
0-6 months: Free cover
6-12 months: 80% Off
1-2 years: 70% Off
2-3 years: 60% Off
3-5 years: 50% Off
5+ years: 40% Off
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This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the CarCover.com category.
Example incident one (date)
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- Main article: link to the main article
Short summary of the incident (could be the same as the summary preceding the article).
Example incident two (date)
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This is a list of the company's product lines with articles on this wiki.
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Link to relevant theme articles or companies with similar incidents.
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