User:Sojourna

Hello, I am Sojourna. I don't expect to be huge contributor here and my visits infrequent, but I hope to help out in my own small way regardless.

Background Experience

I first made a wiki edit circa 2009 on WoWWiki, but largely limited myself to correcting spelling, grammar, and punctuation. After the Great Fork of 2010, when the administrators and community at large voted to leave Wikia and form Wowpedia, I became somewhat more involved in things such as removing and/or updating old information on article pages for in-game items and class abilities. I didn't really hit my stride until the alpha for World of WarCraft: Legion, upon which I expanded into creating pages for quests, items, submitting in-game screenshots, documenting undocumented changes, and more. (If you were a fellow WoW player and relied on the Class Campaign quest pages from that expansion, that was me that did around 85% of the work for all the then-existing twelve classes. And yes, it was oft-times tedious and a learning experience.)

My technical knowledge of the inner-workings of a wiki are essentially non-existent, however. I largely rely on pre-existing templates that have helpful how-to descriptions. Where none exists, I may simply copy-paste from a similar article page and adjust accordingly (e.g. creating a sortable table list). Please do not ask me about how to create something "under the hood".

Recommend WoW?

Short answer

No.

Long answer

After having played since 2004, I have chosen to not renew my World of WarCraft subscription due to Blizzard Entertainment's treatment of players such as myself regarding what our support group has come to call the "Great Blizzard Bank Heist". What happened was that when Patch 11.0.2 was released on August 13, 2024, a bug caused the contents of one's guild bank(s) to go missing to varying degrees of severity (up to everything). This issue was reported both using the in-game support and the Bug Report forum. The only official acknowledgement of the problem was a rather obscure support article that was created on August 17.

Save for a "blue post" from a Customer Support agent on the European forums who said that work on was ongoing, what followed was silence for over a month.

On September 20, 2024, a Community Manager posted and pinned an official statement in the General Discussion ("GD") forum explaining the cause of the bug and to expect restoration mail sent to the Guild Master later that same day. Due to the weasel-worded nature of the statement fit for a legal department's magnum opus, those of us affected by the game's first ever data loss -- because that was what it was -- had our expectations dashed by reality. The "incomplete restoration for some" had seemingly implied that most everyone would get all their deleted items back when, in actuality, no one was made whole and the very few that were sent any mail was in minuscule amounts compared to the losses suffered. (And even its execution was faulty, but I don't wish to go into the weeds here.)

The company unlisted the support article the same day and has made no further comments in the matter since, save to indicate in the affirmative when a customer asked if the guild banks were safe to be used. The original thread in Bug Report was quietly locked a few days later on September 23 and any new threads (whether posted in Bug Report or GD) were locked, deleted, and/or merged into the pinned thread (which we dubbed "The Maw" A.K.A. WoW lore's idea of hell). On November 13, 2024, the pinned thread was renamed and moved from GD to Bug Report. Nothing else to note has occurred since, certainly nothing in regards to offering compensation.

Does this sound like the right way to treat a paying customer of twenty years to you?