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Valve Removes Arbitration Requirement From Steam Subscriber Agreement
From Consumer Action Taskforce
In September 2024, Valve removed both the individual binding arbitration requirements and class action waiver from the Steam Subscriber Agreement, which is, essentially, Steam's End-User License Agreement.
Implications
This restores consumer rights to court litigation and class action capacity, instead of only arbitrating, in order to resolve disputes with Steam.
Sources/Links
- Link to the Steam news article: https://store.steampowered.com/news/app/593110/view/4696781406111167991
- Link to the Steam Subscriber Agreement: https://store.steampowered.com/subscriber_agreement
- Louis Rossmann's video on the news: https://www.youtube.com/watch?v=1f81qXxggo8
- NACA's arbitration definition: https://www.consumeradvocates.org/for-consumers/arbitration/
