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Miele
From Consumer Action Taskforce
Founded in 1899, Miele is a German manufacturer of domestic appliances and commercial equipment. Miele appliances are equipped with online functionality, and protocols used for managing those appliances are proprietary. No Matter integration, a way to connect smart home devices to various ecosystems using a single protocol, is provided although Miele is part of CSA.[1]
Miele App Incident
With Version 4.0 released in 2021, the Miele companion app had suddenly lost critical advertised features such as:
- The washing assistant
- The ability to view the remaining detergent in washing machines.
These functions came back slowly in 2022 after lots of negative feedback from users.
