VitalSource "Lifetime" false advertising: Difference between revisions
Created page with "{{Incident |title=VitalSource "Lifetime" Access Controversy |company=VitalSource |date=2024-12-18 |tags=digital ownership, licensing, misleading advertising }} '''VitalSource "Lifetime" Access Controversy''' is in reference to a practice by VitalSource, a large digital textbook & course material provider for college educational markets in the United States, whereby they market some digital products as having ''"lifetime"'' access; while defining this term as a '''limite..." |
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'''VitalSource "Lifetime" Access Controversy''' is in reference to a practice by VitalSource, a large digital textbook & course material provider for college educational markets in the United States, whereby they market some digital products as having ''"lifetime"'' access; while defining this term as a '''limited 5-year period'''. | '''VitalSource "Lifetime" Access Controversy''' is in reference to a practice by VitalSource, a large digital textbook & course material provider for college educational markets in the United States, whereby they market some digital products as having ''"lifetime"'' access; while defining this term as a '''limited 5-year period'''.<ref>https://support.vitalsource.com/hc/en-us/articles/28012656781847-CA-Disclosure-Support-Page</ref> | ||
==Background== | ==Background== | ||
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==Regulatory Response== | ==Regulatory Response== | ||
California's AB 2426, effective January 1, 2025, addresses this type of false advertising by requiring companies to:<ref name="ab2426" /> | California's AB 2426<ref>https://leginfo.legislature.ca.gov/faces/billStatusClient.xhtml?bill_id=202320240AB2426</ref>, effective January 1, 2025, addresses this type of false advertising by requiring companies to:<ref name="ab2426" /> | ||
*Explicitly disclose when digital goods are licensed rather than owned | *Explicitly disclose when digital goods are licensed rather than owned | ||
*Clearly communicate access limitations & conditions | *Clearly communicate access limitations & conditions | ||