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Ancestry.com: Difference between revisions
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== Cancellation policy == | == Cancellation policy == | ||
Without clearly informing the consumer, | Without clearly informing the consumer{{Citation needed|reason=Where is this offered on the site?}}, may charge a cancellation fee for "Subscriptions Longer than a Month, Billed Monthly" if you do not cancel within the first 14 days: <ref>https://www.ancestry.com/c/legal/renewal-cancellation-terms</ref> | ||
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Revision as of 02:14, 15 January 2025
Genealogy company based in the US.
Cancellation policy
Without clearly informing the consumer [citation needed ], may charge a cancellation fee for "Subscriptions Longer than a Month, Billed Monthly" if you do not cancel within the first 14 days: [1]
Where offered, some subscriptions longer than a month may be eligible for monthly billing. Even though you will be billed monthly, you are committing to the entire length of your subscription (e.g. 6 months or 12 months).
...
(1) cancel immediately for a full refund of the first month’s fee and immediate loss of access, or (2) cancel effective at the end of the first month, subject to a cancellation fee. If you change from this type of subscription to a different type of subscription before the end of your subscription term, you will receive a prorated refund for the remainder of the current paid month, and you may be charged a cancellation fee. For subscriptions purchased on www.ancestry.com, cancellation fees are the lesser of (i) $25 USD for 6-month subscriptions or $50 USD for 12-month subscriptions (plus any applicable taxes) or (ii) the remaining cost of your subscription
