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Ancestry.com: Difference between revisions

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Clarify cancellation policy
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== Cancellation policy ==
== Cancellation policy ==
Charges 35-45$ cancellation fee without informing the consumer—likely buried in the TOS
Without informing the consumer, charges a cancellation fee for "Subscriptions Longer than a Month, Billed Monthly" if you do not change plans within the first month or cancel within the first 14 today: <ref>https://www.ancestry.com/c/legal/renewal-cancellation-terms</ref>
 
<blockquote>
Where offered, some subscriptions longer than a month may be eligible for monthly billing. Even though you will be billed monthly, you are committing to the entire length of your subscription (e.g. 6 months or 12 months).
...
 
(2) cancel effective at the end of the first month, subject to a cancellation fee. If you change from this type of subscription to a different type of subscription before the end of your subscription term, you will receive a prorated refund for the remainder of the current paid month, and you may be charged a cancellation fee. For subscriptions purchased on www.ancestry.com, cancellation fees are the lesser of (i) $25 USD for 6-month subscriptions or $50 USD for 12-month subscriptions (plus any applicable taxes) or (ii) the remaining cost of your subscription
</blockquote>
 
 
== References ==
<references />
 
[[Category:anti-consumer]]

Revision as of 01:47, 15 January 2025

Genealogy company based in the US.

Cancellation policy

Without informing the consumer, charges a cancellation fee for "Subscriptions Longer than a Month, Billed Monthly" if you do not change plans within the first month or cancel within the first 14 today: [1]

Where offered, some subscriptions longer than a month may be eligible for monthly billing. Even though you will be billed monthly, you are committing to the entire length of your subscription (e.g. 6 months or 12 months).

...

(2) cancel effective at the end of the first month, subject to a cancellation fee. If you change from this type of subscription to a different type of subscription before the end of your subscription term, you will receive a prorated refund for the remainder of the current paid month, and you may be charged a cancellation fee. For subscriptions purchased on www.ancestry.com, cancellation fees are the lesser of (i) $25 USD for 6-month subscriptions or $50 USD for 12-month subscriptions (plus any applicable taxes) or (ii) the remaining cost of your subscription


References