Netflix stream-quality controversy: Difference between revisions

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<blockquote>4.7. The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR and not all plans allow you to receive content in all formats. The minimum connection speed for HD video quality (defined as a resolution of 720p or higher) is 3.0 Mbps per stream; however, we recommend a faster connection for improved video quality. A connection speed of at least 5.0 Mbps per stream is recommended to receive Full HD video quality (defined as a resolution of 1080p or higher). A connection speed of at least 15.0 Mbps per stream is recommended to receive Ultra HD video quality (defined as a resolution of 4K or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Netflix makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching Netflix content will vary based on a number of factors, including your location, available bandwidth at the time, the Netflix content you have selected and the configuration of your Netflix ready device.</blockquote>
<blockquote>4.7. The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR and not all plans allow you to receive content in all formats. The minimum connection speed for HD video quality (defined as a resolution of 720p or higher) is 3.0 Mbps per stream; however, we recommend a faster connection for improved video quality. A connection speed of at least 5.0 Mbps per stream is recommended to receive Full HD video quality (defined as a resolution of 1080p or higher). A connection speed of at least 15.0 Mbps per stream is recommended to receive Ultra HD video quality (defined as a resolution of 4K or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Netflix makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching Netflix content will vary based on a number of factors, including your location, available bandwidth at the time, the Netflix content you have selected and the configuration of your Netflix ready device.</blockquote>


== Streaming prerequisites and lack of disclosure ==
== Streaming requirements and lack of disclosure ==


=== 1. Complete List of Prerequisites for Netflix 4K Streaming {NEEDS CITATIONS, THIS IS BASED ON UNCONFIRMED USER REPORTS} ===
=== 1. Complete list of requirements ===


* '''Netflix Premium Plan''': Subscription to the Premium Plan.
* '''Netflix Premium Plan''': Subscription to the Premium Plan.
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* '''Title Availability''': Not all titles are available in 4K; the content must be marked as 4K or UHD.
* '''Title Availability''': Not all titles are available in 4K; the content must be marked as 4K or UHD.


=== 2. Prerequisites Disclosed on the Netflix Help Page ===
=== 2. Requirements that Netflix discloses ===


* '''Subscription Plan''': The need for the Premium Plan for 4K content.
* '''Subscription Plan''': The need for the Premium Plan for 4K content.
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* '''Title Verification''': Guidelines on identifying titles that support 4K or HDR.
* '''Title Verification''': Guidelines on identifying titles that support 4K or HDR.


=== 3. Prerequisites Netflix Does NOT Disclose on the Help Page ===
=== 3. Requirements that Netflix does NOT disclose ===


* '''DRM Requirements''': No explicit mention of the need for Widevine L1, PlayReady 3.0, or FairPlay DRM.
* '''DRM Requirements''': No explicit mention of the need for Widevine L1, PlayReady 3.0, or FairPlay DRM.