Netflix stream-quality controversy: Difference between revisions
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= Netflix = | = Netflix = | ||
Netflix places limits on your ability to receive a 4k stream and does not disclose all conditions under which these limits apply. Netflix defaults users to the 4K premium plan when signing up new users, while obfuscating the fact that they place willful, purposeful limitations on your ability to receive a 4K stream. This would not be an issue if Netflix provided this information upfront, but they do not. This is even worse than the EULA roofie<ref>[[EULA roofie]]</ref> , as all prerequisites to receive a 4k stream are not even listed in the terms of use<ref>https://help.netflix.com/legal/termsofuse</ref>, terms & conditions<ref>https://www.netflix.shop/pages/terms-conditions | Netflix places limits on your ability to receive a 4k stream and does not disclose all conditions under which these limits apply. Netflix defaults users to the 4K premium plan when signing up new users, while obfuscating the fact that they place willful, purposeful limitations on your ability to receive a 4K stream. '''If users were fully informed of these limitations, they might elect to not subscribe to the more expensive plan that netflix defaults new customers to; but this information is not provided to the customer.''' This would not be an issue if Netflix provided this information upfront, but they do not. This is even worse than the EULA roofie<ref>[[EULA roofie]]</ref> , as all prerequisites to receive a 4k stream are not even listed in the terms of use<ref>https://help.netflix.com/legal/termsofuse</ref>, terms & conditions<ref>https://www.netflix.shop/pages/terms-conditions | ||
</ref>, or help page<ref>https://help.netflix.com/en/node/13444?utm_source=chatgpt.com</ref>. | </ref>, or help page<ref>https://help.netflix.com/en/node/13444?utm_source=chatgpt.com</ref>. | ||
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Netflix, in their [https://help.netflix.com/legal/termsofuse Terms of Service] (TOS), lists reasons why the quality of its content may vary from different devices, as stated in clause 4.7: "The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection." One of the factors not listed is the use of [https://developers.google.com/widevine/drm/overview Widevine], a Digital Rights Management (DRM) software which is embedded into most web browsers such as Chrome, Chromium, Electron (CEF), Firefox, Edge, Opera, Safari, etc. A DRM protects media hosted on Netflix from being screen-captured, with one of the methods using "SECURE_DECODE", which uses Widevine to decode each frame displayed. This method demands more bandwidth, with Netflix appeasing the disparity by decreasing the quality to 720p on web browsers. | Netflix, in their [https://help.netflix.com/legal/termsofuse Terms of Service] (TOS), lists reasons why the quality of its content may vary from different devices, as stated in clause 4.7: "The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection." One of the factors not listed is the use of [https://developers.google.com/widevine/drm/overview Widevine], a Digital Rights Management (DRM) software which is embedded into most web browsers such as Chrome, Chromium, Electron (CEF), Firefox, Edge, Opera, Safari, etc. A DRM protects media hosted on Netflix from being screen-captured, with one of the methods using "SECURE_DECODE", which uses Widevine to decode each frame displayed. This method demands more bandwidth, with Netflix appeasing the disparity by decreasing the quality to 720p on web browsers. | ||
Currently, Netflix offers 1080p video resolution on every plan they offer on their [https://help.netflix.com/en/node/24926 Plans and Pricing] for a subscription. Consumers who watch Netflix on web browsers will be paying for 1080p resolution while only receiving 720p resolution maximum due to DRM. The TOS allows Netflix to claim your device faulty or your internet speed slow to justify this behavior. | Currently, Netflix offers 1080p video resolution on every plan they offer on their [https://help.netflix.com/en/node/24926 Plans and Pricing] for a subscription. Consumers who watch Netflix on web browsers will be paying for 1080p resolution while only receiving 720p resolution maximum due to DRM. The TOS allows Netflix to claim your device faulty or your internet speed slow to justify this behavior.[[File:Netflix signup page- choose plan bottom of page.png|alt=Netflix signup page: plan choice, bottom of page.|thumb|Netflix signup page: plan choice, bottom of page.]] | ||
[[File:Netflix signup page- choose plan bottom of page.png|alt=Netflix signup page: plan choice, bottom of page.|thumb|Netflix signup page: plan choice, bottom of page.]] | |||
[[File:Netflix terms of service covering streaming quality.png|alt=Netflix terms of service covering streaming quality|thumb|Netflix terms of service covering streaming quality]] | [[File:Netflix terms of service covering streaming quality.png|alt=Netflix terms of service covering streaming quality|thumb|Netflix terms of service covering streaming quality]] | ||