Please note that all submissions to the site are subject to the wiki's licence, CC 4.0 BY-SA, as found here

Consumer Protection Profile: Difference between revisions

From Consumer Action Taskforce
Jump to navigationJump to search
Tob (talk | contribs)
Created page with "The Consumer Protection Profile (CPP) is intended to be an 'at-a-glance' summary of a product or organization. Since objective commentary is vital, all pages using the CPP must adhere to the same standards. === Categories === <u>There are strictly 3 categories:</u> # Privacy # Transparency # Freedom <u>Each category may have a status of:</u> # No Concerns # Minor Concerns # Moderate Concerns # Significant Concerns === Deciding Statuses === Since each category is dif..."
 
Tob (talk | contribs)
No edit summary
Line 34: Line 34:
# No Concerns: There are no referenced incidents or contracts that negatively impact consumers' freedom
# No Concerns: There are no referenced incidents or contracts that negatively impact consumers' freedom
# Minor Concerns: There is at least 1 referenced incident or contract that negatively impacts consumers' freedom
# Minor Concerns: There is at least 1 referenced incident or contract that negatively impacts consumers' freedom
# Moderate Concerns: There is at least 1 referenced major incident pertaining to consumer freedom
# Moderate Concerns: There is at least 1 referenced major incident pertaining to consumer freedom OR The paid user of a product/service by the company is not entitled to ownership of the product
# Significant Concerns: There is at least 1 referenced major incident that proves the company/product/service does not currently perform it's promised function
# Significant Concerns: There is at least 1 referenced major incident that proves the company/product/service does not currently perform it's promised function

Revision as of 03:50, 18 January 2025

The Consumer Protection Profile (CPP) is intended to be an 'at-a-glance' summary of a product or organization.

Since objective commentary is vital, all pages using the CPP must adhere to the same standards.

Categories

There are strictly 3 categories:

  1. Privacy
  2. Transparency
  3. Freedom

Each category may have a status of:

  1. No Concerns
  2. Minor Concerns
  3. Moderate Concerns
  4. Significant Concerns

Deciding Statuses

Since each category is different, each needs different criteria by which a status is decided.

To decide the status for Privacy:

  1. No Concerns: There are no referenced incidents or contracts that negatively impact consumers' privacy
  2. Minor Concerns: There is at least 1 referenced incident or contract that negatively impacts consumers' privacy
  3. Moderate Concerns: There is at least 1 referenced incident or contract that proves that consumer data is shared with third parties
  4. Significant Concerns: There is at least 1 referenced incident or contract that proves that consumer data is sold to third parties

To decide the status for Transparency:

  1. No Concerns: There are no referenced incidents or contracts that bring the transparency of the company/service into question
  2. Minor Concerns: There is at least 1 case of unclear or undefined documentation of users' rights
  3. Moderate Concerns: There are 2 or more cases of unclear or undefined documentation of users' rights
  4. Significant Concerns: There is at least 1 referenced major incident involving transparency

To decide the status for Freedom:

  1. No Concerns: There are no referenced incidents or contracts that negatively impact consumers' freedom
  2. Minor Concerns: There is at least 1 referenced incident or contract that negatively impacts consumers' freedom
  3. Moderate Concerns: There is at least 1 referenced major incident pertaining to consumer freedom OR The paid user of a product/service by the company is not entitled to ownership of the product
  4. Significant Concerns: There is at least 1 referenced major incident that proves the company/product/service does not currently perform it's promised function