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Virgin Media: Difference between revisions
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'''[[Wikipedia:Virgin Media|Virgin Media Limited/Virgin Media O2 Limited]]''' is a telecommunications company from Britain, founded in 2007, which provides telephone, television and internet services in the United Kingdom. | '''[[Wikipedia:Virgin Media|Virgin Media Limited/Virgin Media O2 Limited]]''' is a telecommunications company from Britain, founded in 2007, which provides telephone, television and internet services in the United Kingdom.{{Citation needed}} | ||
==Anti-consumer practices== | |||
===Forced DNS usage=== | |||
Users of | Users of Virgin Media's routers aren't allowed to set their own DNS servers.<ref>https://community.virginmedia.com/discussions/Wireless/custom-dns-or-modem-mode-on-the-hub5x/5571095</ref> Instead, they must use Virgin Media's provided DNS servers, which are almost always slower and less reliable than Cloudflare's or Google's dedicated DNSes (1.1.1.1 and 8.8.8.8, respectively).<ref>https://www.dnsperf.com/</ref> The reason for Virgin Media forcing its own DNS servers isn't known, but the servers are used primarily to block sites deemed "inappropriate" by the company.<ref>https://www.virginmedia.com/help/list-of-court-orders</ref> | ||
There are also privacy implications that come with allowing the company to access your DNS queries,<ref>https://www.howtogeek.com/664608/why-you-shouldnt-be-using-your-isps-default-dns-server/</ref> as normally it would only be able to see what IPs you are connecting to, but DNS queries also provide exact subdomains.{{Citation needed}} | |||
====Mitigation==== | |||
Set your DNS servers manually on each of your devices to 1.1.1.1 or another reputable DNS provider.{{Citation needed}} | |||
== | ==References== | ||
{{reflist}} | |||
[[Category:Internet service providers]] | [[Category:Internet service providers]] | ||
Latest revision as of 20:51, 23 January 2025
Virgin Media Limited/Virgin Media O2 Limited is a telecommunications company from Britain, founded in 2007, which provides telephone, television and internet services in the United Kingdom.[citation needed ]
Anti-consumer practices[edit | edit source]
Forced DNS usage[edit | edit source]
Users of Virgin Media's routers aren't allowed to set their own DNS servers.[1] Instead, they must use Virgin Media's provided DNS servers, which are almost always slower and less reliable than Cloudflare's or Google's dedicated DNSes (1.1.1.1 and 8.8.8.8, respectively).[2] The reason for Virgin Media forcing its own DNS servers isn't known, but the servers are used primarily to block sites deemed "inappropriate" by the company.[3]
There are also privacy implications that come with allowing the company to access your DNS queries,[4] as normally it would only be able to see what IPs you are connecting to, but DNS queries also provide exact subdomains.[citation needed ]
Mitigation[edit | edit source]
Set your DNS servers manually on each of your devices to 1.1.1.1 or another reputable DNS provider.[citation needed ]